cancel
Showing results for 
Search instead for 
Did you mean: 

Oracle software not installed. Install Oracle software error

Former Member
0 Kudos

Hi All.

I'm trying to install NetWeaver 7.0 SR3 on Windows Server 2003 x64. I installed Oracle 10.2.0.0 and patched to 10.2.0.4. (lastest version). Database works normally. But when i install NetWeaver i have an error:

Oracle software not installed. Install Oracle software

What i must do to solve error?

Accepted Solutions (1)

Accepted Solutions (1)

markus_doehr2
Active Contributor
0 Kudos

Please post the latest logfiles (sapinst_dev.log - do not post them completely but the last lines).

Markus

Former Member
0 Kudos

Hi Markus,

I am having the same problem with an installation reported by Anton. You managed to resolve?

regards

Answers (11)

Answers (11)

markus_doehr2
Active Contributor
0 Kudos

Did you install the software using "sapserver.cmd"? Or did you use "setup.exe" and created a sample database? For SAP systems you have to use sapserver.cmd. Otherwise proper environment is not set and sapinst will not find the installed database software.

Markus

Former Member
0 Kudos

check the below link. it might helps you.

check whether you installed 64bit supported oracle software or not.

markus_doehr2
Active Contributor
0 Kudos

Did you install the databas software using the "sapserver.cmd" script?

Markus

Former Member
0 Kudos

Hi Anton,

I am having the same problem as you. you managed to resolve?

regards

former_member524429
Active Contributor
0 Kudos

Hi,

May be ,you have chosen wrong installation of Oracle Software.

Choose Oracle Installation of AMD64 platform which is equivalent to your OS.

Also, Set ORACLE_HOME and ORACLE_SID in your environment variables after New Installation.

Regards,

Bhavik G. Shroff

Former Member
0 Kudos

Hi,

Edited by: Veerappan Kr on Feb 21, 2009 1:56 PM

former_member204746
Active Contributor
0 Kudos

you probably forgot to set ORACLE_HOME and ORACLE_SID in your environment variables.

markus_doehr2
Active Contributor
0 Kudos

Did you install the Oracle software using the script "sapserver.cmd"? If you used setup.exe this can´t work (read the installation guide!)

Markus

Former Member
0 Kudos

Have you also installed the client and set the instantclient soft link in /oracle/client/10x_64 directory.

Lokesh

Former Member
0 Kudos

Which Oracle version have u installed? Standard Edition or Enterprise Edition?

Former Member
0 Kudos

TRACE      2009-01-22 02:11:38.183 [iaxxdlghnd.cpp:198]

           CDialogHandler::doHandleDoc() 

ACTION_OK received



TRACE      2009-01-22 02:11:38.199 

Show Dialog in collect input phase of default mode because it was requested by the component.



TRACE      2009-01-22 02:11:38.199 [iaxxgenimp.cpp:349]

           CGuiEngineImp::showDialogCalledByJs() 

showing dlg diOraSrv_Stop



TRACE      2009-01-22 02:11:38.199 [iaxxgenimp.cpp:360]

           CGuiEngineImp::showDialogCalledByJs() 

<dialog sid="diOraSrv_Stop">

<title>Oracle &gt; Server Software</title><radiobox enabled="true" highlight="false" sid="rbContOrInterruptInst">

 <caption>Oracle Software Check</caption>

 <helpitem id="Databases.Oracle.SoftwareCheck"/>

 <radio enabled="true" sid="rContinueInst">

  <caption>Oracle server software is installed; continue installation</caption>

  <boolvalue>

   <true/>

  </boolvalue>

 </radio>

 <radio enabled="true" sid="rInterruptInst">

  <caption>Interrupt installation</caption>

 </radio>

</radiobox>

<dialog/>



TRACE      2009-01-22 02:11:38.199 [iaxxgenimp.cpp:1255]

           CGuiEngineImp::acceptAnswerForBlockingRequest 

Waiting for an answer from GUI



TRACE      2009-01-22 02:11:42.995 [iaxxdlghnd.cpp:96]

           CDialogHandler::doHandleDoc() 

CDialogHandler: ACTION_NEXT requested



TRACE      2009-01-22 02:11:42.995 [iaxxcdialogdoc.cpp:212]

           CDialogDocument::submit() 

<dialog sid="diOraSrv_Stop"><radiobox enabled="true" highlight="false" sid="rbContOrInterruptInst">

 <caption>Oracle Software Check</caption>

 <helpitem id="Databases.Oracle.SoftwareCheck"/>

 <radio enabled="true" sid="rContinueInst">

  <caption>Oracle server software is installed; continue installation</caption>

 </radio>

 <radio enabled="true" sid="rInterruptInst">

  <caption>Interrupt installation</caption>

  <boolvalue>

   <true/>

  </boolvalue>

 </radio>

</radiobox>

<dialog/>



TRACE      2009-01-22 02:11:43.027 

  Call block:NW_OraDBCheck_ind_ind_ind_ind

    function:NW_OraDBCheck_ind_ind_ind_ind_DialogPhase_CheckDbSwIsInstalledValidator_default

is validator: true



TRACE      2009-01-22 02:11:43.136 [iaxxgenimp.cpp:368]

           CGuiEngineImp::showDialogCalledByJs() 

<dialog sid="diOraSrv_Stop"><radiobox enabled="true" highlight="false" sid="rbContOrInterruptInst">

 <caption>Oracle Software Check</caption>

 <helpitem id="Databases.Oracle.SoftwareCheck"/>

 <radio enabled="true" sid="rContinueInst">

  <caption>Oracle server software is installed; continue installation</caption>

 </radio>

 <radio enabled="true" sid="rInterruptInst">

  <caption>Interrupt installation</caption>

  <boolvalue>

   <true/>

  </boolvalue>

 </radio>

</radiobox>

<dialog/>



ERROR      2009-01-22 02:11:43.136 [iaxxinscbk.cpp:260]

Oracle software not installed. Install Oracle software before continuing.



TRACE      2009-01-22 02:11:43.230 [iaxxejsbas.hpp:408]

           handleException<ESAPinstException>() 

Converting exception into JS Exception Exception.



TRACE      2009-01-22 02:11:43.230 

Function setMessageIdOfExceptionMessage: modlib.jslib.caughtException



WARNING[E] 2009-01-22 02:11:43.230 

           CJSlibModule::writeError_impl() 

MUT-03025  Caught ESAPinstException in Modulecall: Interrupt Installation.



TRACE      2009-01-22 02:11:43.245 [iaxxejsbas.hpp:483]

           EJS_Base::dispatchFunctionCall() 

JS Callback has thrown unknown exception. Rethrowing.



ERROR      2009-01-22 02:11:43.261 [sixxcstepexecute.cpp:951]

FCO-00011  The step CheckDbSwIsInstalled with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_OraDBCheck|ind|ind|ind|ind|0|0|CheckDbSwIsInstalled was executed with status ERROR ( Last error reported by the step :Oracle software not installed. Install Oracle software before continuing.).



TRACE      2009-01-22 02:11:43.277 [iaxxgenimp.cpp:752]

            CGuiEngineImp::showMessageBox 



<html> <head> </head> <body> <p> An error occurred while processing service SAP NetWeaver 7.0 Support Release 3 > SAP Systems > Oracle > Central System > Central System( Last error reported by the step :Oracle software not installed. Install Oracle software before continuing.). You may now </p> <ul> <li> choose <i>Retry</i> to repeat the current step. </li> <li> choose <i>View Log</i> to get more information about the error. </li> <li> stop the task and continue with it later. </li> </ul> <p> Log files are written to C:\Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS. </p> </body></html>



TRACE      2009-01-22 02:11:43.277 [iaxxgenimp.cpp:1255]

           CGuiEngineImp::acceptAnswerForBlockingRequest 

Waiting for an answer from GUI



INFO       2009-01-22 02:11:47.558 [sixxcstepexecute.cpp:1004]

An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_OraDBCheck|ind|ind|ind|ind|0|0|CheckDbSwIsInstalled".



INFO       2009-01-22 02:11:56.449 [synxcpath.cpp:776]

           CSyPath::createFile() 

Creating file C:\Program Files\sapinst_instdir\.lastInstallationLocation.



INFO       2009-01-22 02:11:56.620 [synxcpath.cpp:776]

           CSyPath::createFile() 

Creating file C:\Program Files\sapinst_instdir\NW04S\SYSTEM\ORA\CENTRAL\AS\__instana_tmp.xml.
Former Member
0 Kudos

I got the same error on Windows 2008 while installing SR3. Looks like this is a issue associated with SR3 Inst Master.

I tried using NW04 R34.7EE it worked fine.

SAP has to fix this issue.

Thanks

Srikanth M