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ERM 5.3 SP4 - Mass Role Import
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on 01-19-2009 2:02 PM
Dear board,
I am experiencing errors with the mass role import functionality. In foreground, the result is "Role processing failed; role not imported". In background the systems completes the background job sucessfully but with the same error.
I have tried it with a single "Bulk Download File" and together with Role Information File, makes no difference. I am trying to import a master role out of an ECC system with "Plan Version *" as Org Level.
Whereas the ERM Log does not directly indicate anything (Note 1138985 does not help), I can find numerous errors in the default trace for the tcwddispwda and the grc~reear components.
Any ideas?
Kind regards,
R.
Accepted Solutions (1)
Accepted Solutions (1)
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Dear colleagues!
Could you provide a solution regarding your problem?
I have the same problem with loading role via server option: i.e. one txt file and two xls files I upload from Browser - it's ok, but when I made txt file similar to xls files and tried to upload from server I got message "Role processing failed; role not imported" (for background and foreground processing).
Regards,
Artem
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Answers (3)
Answers (3)
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Hello,
This is funny as this error points to what Sahad mentioned. I don't understand what could be the problem here. In the meantime, please open a message with SAP support.
Regards,
Alpesh
SAP GRC Manager (PwC)
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Hi R.,
I don't think this is the right log information. This error has nothing to do with ERM role import.
Try the following to turn on debug logging in ERM and then try to import roles. Once you receive the error, go ahead and capture the latest logs.
Go to Configuration -> Miscellaneous -> Log level and set log level to "Debug".
Regards,
Alpesh
SAP GRC Manager (PwC)
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Could you please paste the log here.
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sap.com/grc~reear:
Date : 01/19/2009
Time : 12:55:39:151
Message : com.sap.security.api.NoSuchUserAccountException: USER_AUTH_FAILED: User account for logonid "u00A0" not found!
[EXCEPTION]
java.lang.Throwable: com.sap.security.api.NoSuchUserAccountException: USER_AUTH_FAILED: User account for logonid "u00A0" not found!
at com.virsa.service.umi.ume.UMESearchUser.getUserById(UMESearchUser.java:135)
at com.virsa.re.bo.impl.SearchUserBO.getUserById(SearchUserBO.java:96)
at com.virsa.re.cache.RECacheUtil.getUser(RECacheUtil.java:2794)
at com.virsa.re.cache.RECacheUtil.getUserFullName(RECacheUtil.java:2763)
at com.virsa.re.cache.RECacheUtil.getUserFullNameWithUserId(RECacheUtil.java:2862)
at com.virsa.re.role.actions.RoleActionHelper.convertRoleApproverDtoToRoleApproverPo(RoleActionHelper.java:1838)
at com.virsa.re.role.actions.RoleAction.convertDTOToPO(RoleAction.java:2300)
at com.virsa.re.role.actions.RoleAction.getRoleFromDB(RoleAction.java:1488)
at com.virsa.re.role.actions.RoleAction.pageLoadForEdit(RoleAction.java:1214)
at com.virsa.re.role.actions.RoleAction.execute(RoleAction.java:127)
at com.virsa.framework.NavigationEngine.execute(NavigationEngine.java:270)
at com.virsa.framework.servlet.VFrameworkServlet.service(VFrameworkServlet.java:230)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62)
at com.virsa.comp.history.filter.HistoryFilter.doFilter(HistoryFilter.java:43)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:58)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Severity : Error
Category : /Applications/RoleExpert
Location : com.virsa.utils.VLogger
Application : sap.com/grc~reear
Thread : SAPEngine_Application_Thread[impl:3]_14
Datasource : 1232378204692:D:\usr\sap\DG1\JC00\j2ee\cluster\server0\log\defaultTrace.trc
Message ID : 005056B9206800550000002B00000E08000460D499F57B87
Source Name : com.virsa.utils.VLogger
Argument Objs : java.lang.Throwable: com.sap.security.api.NoSuchUserAccountException: USER_AUTH_FAILED: User account for logonid "u00A0" not found!
at com.virsa.service.umi.ume.UMESearchUser.getUserById(UMESearchUser.java:135)
at com.virsa.re.bo.impl.SearchUserBO.getUserById(SearchUserBO.java:96)
at com.virsa.re.cache.RECacheUtil.getUser(RECacheUtil.java:2794)
at com.virsa.re.cache.RECacheUtil.getUserFullName(RECacheUtil.java:2763)
at com.virsa.re.cache.RECacheUtil.getUserFullNameWithUserId(RECacheUtil.java:2862)
at com.virsa.re.role.actions.RoleActionHelper.convertRoleApproverDtoToRoleApproverPo(RoleActionHelper.java:1838)
at com.virsa.re.role.actions.RoleAction.convertDTOToPO(RoleAction.java:2300)
at com.virsa.re.role.actions.RoleAction.getRoleFromDB(RoleAction.java:1488)
at com.virsa.re.role.actions.RoleAction.pageLoadForEdit(RoleAction.java:1214)
at com.virsa.re.role.actions.RoleAction.execute(RoleAction.java:127)
at com.virsa.framework.NavigationEngine.execute(NavigationEngine.java:270)
at com.virsa.framework.servlet.VFrameworkServlet.service(VFrameworkServlet.java:230)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62)
at com.virsa.comp.history.filter.HistoryFilter.doFilter(HistoryFilter.java:43)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:58)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
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