Auto populating the IBASE in a Change Request

[Former Member]

Good Day all;

I know I have seen the answer to this in the forum before, but do you think I can find itu2026u2026

Anyway, is there a way to automatically inset the u201CIBASEu201D in the Change Request?

Thanks All;

Regards

Don Newton

[ginnyzhou · Accepted solution]

What do you mean by 'automatically'? With what kind of rules?

IBase can be copied from service desk message to a change request if the change request is created out of the service desk message.

[Former Member · Accepted solution]

Thanks Ginny..... After reviewing what we will be doing in the future, it may not be such a good idea to hard code the Ibase in the change request.

Regards

Don Newton