why time gap?

[Former Member]

Hi Friends,

Its a support issue. Its a idoc to file scenario.The time stamp of the sender says that message is send at 13:52 but in XI (integration engine) it is processed at 14:31. Why this time gap? Generanlly how much time it takes to process and send to receiver system? What are the different reasons for for this time gap?

Thanks,

Suresh

[prateek · Accepted solution]

This usually happens when the system time of XI system and the R/3 system are not in sync. This may be due to geographical difference in landscapes or some mismatch while configuring timing details.

Regards,

Prateek

[Former Member]

Hi,

This time gap can be due to the time setting in the server, based on the geographical settings or may be due to the load on the server.

Regards,

Nithiyanandam

[SudhirT]

HI,

Just check the time difference in R3 and XI system. better you check the incoming time of idoc in sxmb_moni of XI. This will give clear picture of processing time in XI.

thanks.

[Former Member]

Generally it wont take that much time to process an idoc.

Possiblites can be

1. Network Latency Issues

2. Load on XI Server is more

3. Check you are seeing the correct idoc only (check sent and received idoc)

Regards

Rajesh