Email receiving problem

[Former Member]

Hi Experts,

Hi Have a problem while receiving the email.

I can able to see the mail information in SOST without any errors, but mail is not coming to my outlook.

Please give me valuable suggestions.

Regards,

Chandu

[surjith_kumar]

Hi,

In SOST, select the pending email and click the execute button. Then you check the outlook, if still not coming properly, in [SCOT configuration |https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/b03d0983-bda1-2b10-c09c-e93bb9956055]not done properly. i.e. like ip Address of the sender may not be assigned in the server.

Regards,

Surjith

[saumya_govil]

Hi Chandu,

Please check if the program to process email is set in "Settings" --> "Inbound Processing". Also the background job to send mail to mailbox is scheduled properly.

Refer to OSS note 455140 for detialed process.

Hope this helps!

Regards,

Saumya

[imthiaz_ahmed]

Make sure the node in SCOT is active. Secondly check the send log.

Regards, IA

[Former Member]

Hi,

Every thing was set. no errors in SCOT. Mail is not coming to outlook