Printing the PO - Logo comes out as a black square

[Former Member]

Hi!

When we are printing our smartform from SRM the logo does not turn out well. It is just a black square. When we are printing a smartform from ECC with the same logo it turns out well. The settings for the printers are the same in both ECC and SRM.

What could be the problem?

Sincerely

Anders Öhrling

[Former Member]

Smart form had a setting for the background of the picture.

[Former Member]

Hi Anders,

See if the following note helps:

Note 1160856 - Background graphics is not printed in PO preview

Thanks,

Pradeep

[Former Member]

Hi!

We are in SRM Server 550 and it look like the note is for 500. We are not having any problems with the print preview. It is only when we actually print the smartform that the logo turns into a black square. We have also tried using a black and white logo with no result.

Sincerely

Anders