on 01-15-2009 12:28 AM
Hello experts,
On our BI 7.0 system, we have our Dev and QA environments on single servers. However, for the Production system we use Microsoft Clustering (MSCS).
I am not sure if my problem is related to the cluster architecture at all, but I am having problems printing to printer named LP01 which is supposed to call the SAPLPD program and pass the print job to the default printer as defined in my Windows XP desktop OS.
The LP01 printing works perfectly when I am printing to LP01 from my Dev and QA machines, but on the Prod server if I use LP01 it "doesn't call" the SAPLPD program -- I don't see the SAPLPD listener popping up on my screen and transferring the job to the OS.
Can you please help me with this?
Thank you in advance.
On both nodes of the Production cluster, and any other application servers, ensure that the OS Print Spooler service is started and running.
If this service is not running then printing is not available.
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Hi,
Firstly you have to confirm whether the printing is working in OS level.
Since we have 2 systems, in both the systems printer should be configured in OS level. In both the systems, default printer should be same.
Check the Host Spool Access method used and the type of printer.
Hope it helps
Regards
KT
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hi ugur,
what kind of cluster arcithecture you're using ? Is your DB and CI reside on same server or different server ?
If it is reside on same server, make sure that this server has minimumly one spool WP. If you're CI and DB is reside on different server, just make sure both server have minimumly one spool WP.
ardhian
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