Quality Notifications - Items / tasks / activities / overview / causes / ..

[Former Member]

Hi PLM specialists,

I do have a question concerning quality notification, type F2 - vendor error. I do get the following tabs: reference objects, subject, processing: that's clear.

But there are also these tabs: items, tasks, activities. The tab items has the following subtabs: overview, causes, tasks and activities.

Does anyone has an idea concerning their use and what is the difference between the subtabs tasks, activities and the tabs tasks and activities?

Thanks!

[former_member186399 · Accepted solution]

Dear Peter,

The use of Item level Tasks and Header level task have been mentioned in SAP help.

Basicaly Header level tasks are referred as "Immediate Tasks", These tasks provide a quick fix for a problem requiring immediate attentione and header level activities are referred as activities done immediately attend the same.

Item level tasks are " Corrective Tasks". These tasks usually provide final solutions that wil prevent the problem for reccuring.

For eg if you get a vendor rejection in your shop the immediate action will to intimate to the concerned person quickly and remove it to block location. So your immedite task can be of like 1) Communicate the production personnel 2) block the material 3) block the vendor 4) inform vendor and activities can be of like 1) email send to vendor 2) material moved to block 3)deliveries return back to vendor etc

But as you know notification refers to a particular defect. So we need to take necessary corrective and preventive actions. SAP notification helps in doing this also. The item level entries are basicaly meant for this. In Item overview we can enter the defects that was noted on the material, you can maintain relevant causes for the same. Corrective tasks can be of like 1) Audit at vendors place 2) activation of source inspection 3) tighten the inspection standards and relevant activities done to achieve the tasks can also be maintained. This also helps in creating the 8D reports

So a detailed analysis of the problem is dealt in the item level Cause, tasks & activities while immediate action get covered in the header datas.

Hope this helps in clarifying your doubt

Regards

Gajesh