How to trouble shoot spool errors.

[Former Member]

Hi All,

In sp01 when i select The error spool request and double click it shows the status as "incorrect"

Please let me now how to trouble shoot spool errors in general and this "incorrect" in particular.

Thanks,

Megha.

Edited by: megha reddy on Jan 13, 2009 2:56 PM

[Former Member]

Hai,

When you get the status as 'Incorrect' then it means that there is problem in processing or no 'Missing output'.

Plese check the below link for more details:

http://help.sap.com/saphelp_nw70/helpdata/en/d9/4a903051ea11d189570000e829fbbd/content.htm

Regards,

Yoganand.V

[Former Member]

Hi,

The output request is geeting the following error.

Status: Incorrect

Job status:

Area: Unknown

Printout: Unknown

Last event:

Message: Processing completed by spool work proces

Time: 01/12/2009 17:00:06

Error class: Information

How to troubleshoot this issue.

Thanks,

Megha.

[Former Member]

Hi,

Try to print by giving printer name as LOCL and see if it prints.

In SPAD Just check the

Host printer

Host Name

If its a network printer try to give Host printer as %default% and see if it works.

[Former Member]

"Processing completed by spool work proces" means sap work process completed its job.

Please check the printer queue in unix/windows where its defined.

Also check if the physcial printer is able to print non sap outputs

[mohammed_anish]

When you get the error,Find the type of printer to see if it uses frontend printing (using SAPLPD) or network printing.

If it is front end printing, the possibility is that communication between SAPLPD which runs on the users PC and the printer is having problem. Try restarting SAPLPD. Even when the printer is out of paper you will get this error ( you never know).

If it is a network printer, you have to check the host on which the printer is defined.

Check the queue in the server. If you see a big queue then Check the communication from the spool host to the printer by using ping.

See if these helps.