on 01-13-2009 7:21 AM
Dear all
Can any one explain about OSS note
How it can be used with a simple example
first you should have oss id then you can see oss note here
take a look thread
oss note is a document provided by SAP that described particular issue, usually with symptom, cause(the reason), solution provided, and some other info (correction instruction and code).
oss note has version, date issued, and categorized to application area (e.g BW, CRM, etc).
in practice, when error occured, normally there will be error number and message, that can be used to search oss note which in return may provide possible solutioon. some problem will have short dump, and in the dump, there is suggestion to search oss note with using keywords specified(program name, module name, etc.)
Sam
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