Approver not able to go detail screen to see approve / reject buttons

[Former Member]

Hello friends,

Approver can see the corresponding workitem in his approval inbox. When click on the approval workitem next screen where approve / reject button with item detail screen is not coming. explorer is refreshing and approver workitem screen will appear again. I am in SRM 5.5 Server and SP13. please let me know if any one face this problem.

with Regards,

John.

[saumya_govil]

Hi John,

This seems to be an authentication issue. I have faced a similar issue and I got the error Authentication failed.

Check if the agent assignment is proper for the task adn also the workflow template is set as a General Task.

Hope this helps!

Regards,

Saumya

[former_member526144]

Hi,

Please go to following SPRO node and maintain the settings as below.

SPRO>SRM>Cross application basic settings>sap business workflow>define Dynamic columns for integarted inbox.

Maintain the EC_Decision as well second attribute ec_mail for below tasks.

TS10008126

TS10008127

Then it should work.

thanks

Ravi

[Former Member]

Hi,

It is SAP security issue.

-Pranav

[Former Member]

Hello Pranav,

Can you please give the solution for this issue. Now i am facing same issue in PO. what kind of security issue is this?

John.