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how can i setup other languages

There are groups that log onto the SAP HR (PGH, CGH, DGH) system using the languages Chinese (ZH), Chinese traditional (ZF), Korean (KO), and Thai (TH). When we try to logon from the portal with these languages, we receive errors that "The language environment cannot be configured for ..." However, since our clients are able to do so, we believe all configuration to be there. Can you help me determine what I need to do so that I may log on using these languages ?

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