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Problem installing Solution Manager 7.0

Former Member
0 Kudos

Greetings SAP Gurus. I am not a Basis person, but I am trying to install Solution Manager 7.0 on a virtual Windows 2003 Server with dual Xeon Processors, using SQLServer 2005. Java SDK is 1.4.2_19 from Sun's SAP specific dowload page.

I selected directory IM_WINDOWS_X86_64 from the SM 7 Install Master DVD and chose Central install with Typical options.

The install failed after 2 hours with these error messages.

WARNING[E] 2009-01-07 10:51:23.095

CJS-30149 ABAP processes of instance SMV/DVEBMGS00 [ABAP: UNKNOWN] did not start after 10:00 minutes. Giving up.

ERROR 2009-01-07 10:51:27.751

FCO-00011 The step start with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Start|ind|ind|ind|ind|1|0|start was executed with status ERROR .

I found this in dev_disp

***WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5371]

and

***ERROR => DpWpCreate: CreateProcess (1455: Unknown error) [dpntdisp.c 706]

***LOG Q0I=> DpWpCreate, CreateProcess ( CreateProcess1455) [dpntdisp.c 708]

(and many more like this)

I found this in dev_rfc.trc

T:3032 Error in program 'igsmux': ======> CPIC-CALL: 'SAP_CMNOREGTP'

LOCATION CPIC (TCP/IP) on local host

ERROR partner '111.112.113.114:3300' not reached [IP address changed to protect the innocent}

TIME Wed Jan 07 10:41:31 2009

RELEASE 700

COMPONENT NI (network interface)

VERSION 38

RC -10

MODULE nixxi.cpp

LINE 2770

DETAIL NiPConnect2

SYSTEM CALL connect

ERRNO 10061

ERRNO TEXT WSAECONNREFUSED: Connection refused

COUNTER 1

>TS> Wed Jan 07 10:41:42 2009

T:3032 Error in program 'igsmux': ======> Connect to SAP gateway failed

Connect_PM TPNAME=IGS.SMV, GWHOST=vehtek15svr, GWSERV=3300

(and many more like this)

I found this in dev_w2 (dev_w0 and dev_w1 are empty):

I *** ERROR => [CreateOsShm] CreateFileMapping(6,300000 KB) failed with Err=1455

ERROR_COMMITMENT_LIMIT: The paging file is too small for this operation to complete. [shmnt.c 2174]

I *** ERROR => ShmCreate: Create (6,307200000,1) failed [shmnt.c 506]

These messages from sapcpe.log are a mystery to me since we are using Xeon processors. Note the NTAMD64 directory:

Checking the files in the file table for copy type

**INFO: file C:\usr\sap\SMV\SYS\exe\uc\NTAMD64\sapcrypto.dll is not existing and status -copy when file exists- is set

**INFO: file C:\usr\sap\SMV\SYS\exe\uc\NTAMD64\sapgenpse.exe is not existing and status -copy when file exists- is set

**INFO: file C:\usr\sap\SMV\SYS\exe\uc\NTAMD64\secude.dll is not existing and status -copy when file exists- is set

**INFO: file C:\usr\sap\SMV\SYS\exe\uc\NTAMD64\secude.exe is not existing and status -copy when file exists- is set

**INFO: no extern File-List defined. Look for the default File-List(s).

(etc.)

Lastly, I have no idea what to enter for the "class SAP_Product" for the SLD. The Install Guide "strongly recommend that you set up a local SLD" and SAP Note 935245 suggests:

Begin quote:

Example:

Object server = SAPTEST

CIM namespace = sld/active

Objekt = Instance of the class SAP_Product, 4 keys

Resulting object ID:

//SAPTEST/sld/active:SAP_Product.IdentifyingNumber="01200615320900001250",Name="SAP NETWEAVER",Vendor="sap.com",Version=" 2004S"'

End quote.

I have spent a full day searching through forums and SAP Notes. I'm not sure what to do next. Any ideas?

Thanks in advance,

Dave

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
0 Kudos

To me the problem seem to be with connection...RFC Call is failing.

LOCATION CPIC (TCP/IP) on local host

ERROR partner '172.19.152.15:3300' not reached

May be SAP is stopped.

Can you please start SAP from SAP MMC and then on command prompt try the following...

telnet 172.19.152.15:3300.

It should connect to the port and show a blank screen.

Once you see that SAP is up then continue with the install.

Best Wishes

Lax

Former Member
0 Kudos

Hi,

No Password constraints for Solution Manager 7.0, I have done the installation.

Seems like some permission, the installation user is domain admin if your doing domain installation and also he should have local admin rights as well.

hope it helps

Regards

KT

Former Member
0 Kudos

Hi,

What is the installation no of the sapinst CD that you are using? Can you try using the latest CDs available from Service Marketplace?

Cheers

Former Member
0 Kudos

Thanks to you both for responding.

First, I did adjust the page file size, and I found an SAP Note I had missed before telling me that I had to use a different version of the Java SDK. I had used 1.4.2_19, but SAP says it can have "massive stack overflow". So I uninstalled it and installed 1.4.2_17 which SAP recommends.

I took 3 1/2 hours to test again - it got farther but still failed.

The Installation Number is 20304628, if that helps.

Do either of you have any guidance for the SAP_Product info on the SLD?

Here are selections from log files for my latest attempt. If you have the time, please take a look and let me know if you see anything I can do to make this work.

Last Part of sapinst.log:

INFO 2009-01-08 13:28:34.312

Execute step runRADDBDIF of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_ABAP_Reports|ind|ind|ind|ind|2|0

INFO 2009-01-08 13:28:41.110

Function module INST_EXECUTE_REPORT set successfully.

INFO 2009-01-08 13:28:41.328

Executing function call INST_EXECUTE_REPORT.

WARNING[E] 2009-01-08 13:29:45.644

FRF-00025 Unable to call function. Error message: Exception condition "WRITE_FAILED" raised. .

INFO 2009-01-08 13:29:47.425

RFC connection closed.

WARNING[E] 2009-01-08 13:29:49.097

MUT-03025 Caught ERfcExcept in Modulecall: Exception condition "WRITE_FAILED" raised..

ERROR 2009-01-08 13:29:52.535

FCO-00011 The step runRADDBDIF with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_ABAP_Reports|ind|ind|ind|ind|2|0|runRADDBDIF was executed with status ERROR .

In dev_rfc_trc:

****ERROR file opened at 20090108 125315 Eastern Standar, SAP-REL 700,0,113 RFC-VER 3 911150 MT-SL

T:700 Error in program 'igsmux': ======> CPIC-CALL: 'SAP_CMNOREGTP'

LOCATION CPIC (TCP/IP) on local host

ERROR partner '172.19.152.15:3300' not reached

TIME Thu Jan 08 12:53:15 2009

RELEASE 700

COMPONENT NI (network interface)

VERSION 38

RC -10

MODULE nixxi.cpp

LINE 2770

DETAIL NiPConnect2

SYSTEM CALL connect

ERRNO 10061

ERRNO TEXT WSAECONNREFUSED: Connection refused

COUNTER 1

>TS> Thu Jan 08 12:53:30 2009

T:700 Error in program 'igsmux': ======> Connect to SAP gateway failed

Connect_PM TPNAME=IGS.SMV, GWHOST=vehtek15svr, GWSERV=3300

In dev.disp:

Thu Jan 08 12:53:21 2009

***WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5371]

. . . .

Thu Jan 08 12:58:05 2009

***WARNING => DpRqServiceQueue: timeout of HIGH PRIO msg, return DP_CANT_HANDLE_REQ

***WARNING => DpRqServiceQueue: timeout of HIGH PRIO msg, return DP_CANT_HANDLE_REQ

. . . .

Thu Jan 08 12:58:21 2009

SoftCancel request for T19 U20 M0 received from IC_MAN

. . . .

Thu Jan 08 12:58:29 2009

DpHdlSoftCancelTimeout: previous kill in wp 3 not yet handled, reschedule softcancel (level 2)

***WARNING => DpRqServiceQueue: timeout of HIGH PRIO msg, return DP_CANT_HANDLE_REQ

. . . .

Thu Jan 08 13:02:21 2009

***WARNING => DpRqServiceQueue: timeout of HIGH PRIO msg, return DP_CANT_HANDLE_REQ

***WARNING => DpRqServiceQueue: timeout of HIGH PRIO msg, return DP_CANT_HANDLE_REQ

***ERROR => DpRqCheck: T23 in state TM_SLOT_FREE [dpxxdisp.c 6909]

***LOG Q0G=> DpRqBadHandle, bad_req ( DIA) [dpxxdisp.c 5220]

***ERROR => BAD REQUEST - Reason: DpRqCheck failed (line 6014): [dpxxdisp.c 5222]

-IN-- sender_id DISPATCHER tid 23 wp_ca_blk 90 wp_id 0

-IN-- action SEND_TO_WP uid 28 appc_ca_blk -1 type DIA

-IN-- new_stat WP_WAIT mode 0 len 672 rq_id 733

-IN-- req_info MSG_WITH_REQ_BUF MSG_WITH_OH

. . . .

Thu Jan 08 13:04:44 2009

DpHdlDeadWp: restart wp (pid=2784) automatically

Thu Jan 08 13:05:12 2009

SoftCancel request for T21 U36 M0 received from IC_MAN

Thu Jan 08 13:05:13 2009

SoftCancel request for T19 U35 M0 received from IC_MAN

Thu Jan 08 13:05:19 2009

***ERROR => DpRqCheck: T19 in state TM_SLOT_FREE [dpxxdisp.c 6909]

***LOG Q0G=> DpRqBadHandle, bad_req ( DIA) [dpxxdisp.c 5220]

***ERROR => BAD REQUEST - Reason: DpRqCheck failed (line 6014): [dpxxdisp.c 5222]

-IN-- sender_id DISPATCHER tid 19 wp_ca_blk 90 wp_id 1

-IN-- action SEND_TO_WP uid 35 appc_ca_blk -1 type DIA

-IN-- new_stat WP_WAIT mode 0 len 672 rq_id 859

-IN-- req_info MSG_WITH_REQ_BUF MSG_WITH_OH

***ERROR => DpRqCheck: T21 in state TM_SLOT_FREE [dpxxdisp.c 6909]

***LOG Q0G=> DpRqBadHandle, bad_req ( DIA) [dpxxdisp.c 5220]

Thu Jan 08 13:05:20 2009

***ERROR => BAD REQUEST - Reason: DpRqCheck failed (line 6014): [dpxxdisp.c 5222]

-IN-- sender_id DISPATCHER tid 21 wp_ca_blk 105 wp_id 3

-IN-- action SEND_TO_WP uid 36 appc_ca_blk -1 type DIA

-IN-- new_stat WP_WAIT mode 0 len 672 rq_id 861

-IN-- req_info MSG_WITH_REQ_BUF MSG_WITH_OH

In dev_icm:

[Thr 1708] Thu Jan 08 12:55:32 2009

[Thr 1708] *** WARNING => IcmNetCheck: NiHostToAddr(www.doesnotexist.qqq.nxst) took 3 seconds [icxxman.c 4558]

[Thr 1708] Thu Jan 08 12:55:37 2009

[Thr 1708] *** WARNING => IcmNetCheck: NiAddrToHost(10.0.0.1) took 5 seconds [icxxman.c 4578]

[Thr 1708] *** WARNING => IcmNetCheck: 2 possible network problems detected - please check the network/DNS settings [icxxman.c 4634]

[Thr 1420] Thu Jan 08 12:56:32 2009

[Thr 1420] *** WARNING => IcmCallAllSchedules: Schedule func 1 already running - avoid recursion [icxxsched.c 430]

[Thr 3544] Thu Jan 08 12:56:39 2009

[Thr 3544] *** WARNING => IcmJ2EEScheduleFunc: Cannot access "/sap/public/icman" (rc=500)- please check node in TA sicf [icxxman.c 2217]

[Thr 2676] Thu Jan 08 12:58:34 2009

[Thr 2676] *** WARNING => IcmCallAllSchedules: Schedule func 1 already running - avoid recursion [icxxsched.c 430]

[Thr 3960] Thu Jan 08 12:59:15 2009

[Thr 3960] *** WARNING => IcmJ2EEScheduleFunc: Cannot access "/sap/public/icman" (rc=500)- please check node in TA sicf [icxxman.c 2217]

[Thr 3416] Thu Jan 08 13:00:32 2009

[Thr 3416] *** WARNING => IcmCallAllSchedules: Schedule func 1 already running - avoid recursion [icxxsched.c 430]

[Thr 2904] Thu Jan 08 13:00:57 2009

[Thr 2904] *** WARNING => IcmJ2EEScheduleFunc: Cannot access "/sap/public/icman" (rc=500)- please check node in TA sicf [icxxman.c 2217]

[Thr 1888] Thu Jan 08 13:01:08 2009

[Thr 1888] *** WARNING => IcmMsgProcess: connection to WP 9 broken (rc=-8,nirc=-6)

[Thr 1888] *** WARNING => IcmMsgProcess: connection to WP 5 broken (rc=-8,nirc=-6)

[Thr 1888] Thu Jan 08 13:01:15 2009

[Thr 1888] *** WARNING => IcmMsgProcess: connection to WP 3 broken (rc=-8,nirc=-6)

[Thr 1888] Thu Jan 08 13:02:13 2009

[Thr 1888] *** WARNING => IcmMsgProcess: connection to WP 1 broken (rc=-8,nirc=-6)

[Thr 1420] Thu Jan 08 13:02:32 2009

[Thr 1420] *** WARNING => IcmCallAllSchedules: Schedule func 1 already running - avoid recursion [icxxsched.c 430]

[Thr 3960] Thu Jan 08 13:03:07 2009

[Thr 3960] *** WARNING => IcmJ2EEScheduleFunc: Cannot access "/sap/public/icman" (rc=500)- please check node in TA sicf [icxxman.c 2217]

[Thr 1888] Thu Jan 08 13:03:13 2009

[Thr 1888] *** WARNING => IcmMsgProcess: connection to WP 9 broken (rc=-8,nirc=-6)

[Thr 1888] *** WARNING => IcmMsgProcess: connection to WP 5 broken (rc=-8,nirc=-6)

[Thr 1888] *** WARNING => IcmMsgProcess: connection to WP 3 broken (rc=-8,nirc=-6)

[Thr 1888] Thu Jan 08 13:04:13 2009

[Thr 1888] *** WARNING => IcmMsgProcess: connection to WP 1 broken (rc=-8,nirc=-6)

[Thr 1888] Thu Jan 08 13:04:16 2009

[Thr 1888] *** WARNING => IcmMsgProcess: connection to WP 0 broken (rc=-8,nirc=-6)

[Thr 2904] Thu Jan 08 13:04:32 2009

[Thr 2904] *** WARNING => IcmCallAllSchedules: Schedule func 1 already running - avoid recursion [icxxsched.c 430]

[Thr 3776] Thu Jan 08 13:04:37 2009

[Thr 3776] *** WARNING => IcmJ2EEScheduleFunc: Cannot access "/sap/public/icman" (rc=500)- please check node in TA sicf [icxxman.c 2217]

[Thr 1888] Thu Jan 08 13:04:43 2009

[Thr 1888] *** WARNING => IcmMsgProcess: connection to WP 3 broken (rc=-8,nirc=-6)

[Thr 3960] Thu Jan 08 13:05:56 2009

[Thr 3960] *** WARNING => IcmJ2EEScheduleFunc: Cannot access "/sap/public/icman" - please check node in TA sicf [icxxman.c 2210]

[Thr 3544] Thu Jan 08 13:06:42 2009

[Thr 3544] *** WARNING => IcmJ2EEScheduleFunc: Cannot access "/sap/public/icman" - please check node in TA sicf [icxxman.c 2210]

[Thr 1420] Thu Jan 08 13:07:40 2009

[Thr 1420] *** WARNING => IcmJ2EEScheduleFunc: Cannot access "/sap/public/icman" - please check node in TA sicf [icxxman.c 2210]

[and many mor just like this]

Former Member
0 Kudos

I forgot to add that I read another thread this afternoon that said it could be a problem if the password has any special characters. Mine does have special characters. Has anyone ever heard that before?

Maybe I should just try it without special characters?

raguraman_c
Active Contributor
0 Kudos

Hi,

There seems to be insufficient paging file.

It should be 1 times RAM + 8GB.

Please check Page 48 of [this document|https://websmp203.sap-ag.de/~sapdownload/011000358700000512852008E/solman_40_sr4_win_mssql.pdf].

This should solve your problem.

Feel free to revert back.

-=-Ragu