sol man

[Former Member]

Hi Guys,

Could any one pl. guide how to start off SOLMAN.

Is there any pre-requisties. Can I get any stuff or links.

Who offers training on this. Can I attend the exam?

Regards,

Suresh

[raguraman_c · Accepted solution]

Hi,

Please go through the list of weblogs [here|;.

check http://service.sap.com/solutionmanager --> Media Library --> Use Case Presentations

check http://service.sap.com/solutionmanager --> Media Library --> Tecnical Papers

Seems like you are a functional guy.

Focus on Project Management Part.

Visit http://service.sap.com/rkt-solman --> Presales & IT Manager and Solution Consultant

This should help you in getting into solman.

Feel Free to revert back.

-=-Ragu

[former_member198270]

Hello Karnam, If you are looking for SOLMAN from Technical standpoint then

You can utilize SOLMAN for following purposes.

1.Early watch alerts of satellite sytems.

2.Solution monitoring of satellite systems.

3.Change request management.

4.Service desk or ticketing tool provided by SAP.

5. Business process monitoring.

Hope it helps.Revert if you have more query.

Cheers, Ryan S

[Former Member]

4.Service desk or ticketing tool provided by SAP

but how can we install it with splution manager.....

want to perform this ......

can you guide me.

Regards

Anuj

[markus_doehr2]

> 4.Service desk or ticketing tool provided by SAP

>

> but how can we install it with splution manager.....

- Start transaction SPRO

- press on "Standard IMG"

Follow the steps outlined.

also see

http://service.sap.com/rkt-solman

Markus