Shopping cart not emitted to the right manager cause change unit

[Former Member]

Hi guys,

We did a shopping cart , unfortunately the manager assigned is not the good one , the status is 'Awaiting approval' ,the requester is not linked to the same unit of the manager's one.

We would like to redirect his shopping cart towards the good manager linked at least to a different unit.

The requester has changed unit.

Is it possible for a given manager not related directly to the requester to redirect the shopping cart he is not the recipient to another manager in his own workplace.

Thank you in advance for your answer.

Best regards Mahmoud

[pvanhoove · Accepted solution]

Hello Mahmoud,

In the manager inbox, on the first approval screen where all workitems are displayed, there is a button to forward the workitem to another manager (last one on the right).

rgds,

Pierre

[Former Member · Accepted solution]

Hi Pierre,

Thank you so much for your answer but this solution was considered , in fact I need to know if the manager is abscent , is it possible for us to connect as administrator in the sap gui to emulate any workflow transaction and reproduce what is permitted by the web browser as you indicate in your answer before.

Thank you in advance .

Best regards Mahmoud

[pvanhoove · Accepted solution]

Hello,

Transaction SWIA in the sapgui:

You can forward the workitem to another user. It is the same fonctionality as the one describe before, but from sapgui and as administrator

Rgds,

Pierre

[Former Member · Accepted solution]

Hi Pierre,

everything is allright now.

Thank you for your investigations.

Best regards Mahmoud

[pvanhoove · Accepted solution]

As Pras would say,

Please reward few points, if you find this useful

P.

[Former Member · Accepted solution]

Hi ,

Pierre this is done

M.

[Former Member]

Hi Mahmoud,

If you are using a BAdI - BBP_WFL_APPROV_BADI then incase if your workflow doesn't find any approver, you can append APPROVAL_ADMINISTRATORS table.

In this way, you are direct your SC to administator's approval.

Your code will like this -

<i><b>IF approval_table[] IS INITIAL.

• if no approver found because send sc to default administrator

ls_approver-approval_index = actual_approval_index.

ls_approver-approval_agent = 'USMAHMOUD'.

ls_approver-name = 'Mahmoud Mahmoudi'.

APPEND ls_approver TO approval_administrators.

ENDIF.

ENDIF.</b></i>

Please reward few points, if you find this useful.

Regards.

Pras

[Former Member]

Thank you very much,

in fact the requester had changed unit and before changing , he did his SC in his former unit , trhe validation need to be done by the former manager and not the new one, just want to know if throuh the sapgui it is possible among workflow transaction to reproduce the same as allowed by the browser as indicated by Pierre.

Thank you for your answer .

Best regards Mahmoud