Shopping Cart Approval Link is splitted into Two Parts in Approver's email

[former_member348740]

Hi All,

We configured the SRM System to send an email for approval of shopping cart (concerned person). Few words are missed out in the Shopping Cart Web browser link in approver's email when the SRM sends Reminder of approval notification only. Its working fine at first time approval notification.

We are working on SRM 4.0.

Example: SRM is sending the link as 
http://sapprd.abc.com:8075/sap/bc/gui/sap/its/bbpstart/!?~client=100

But It should be:
http://sapprd.abc.com:8075/sap/bc/gui/sap/its/bbpstart/?sap-client=100&sap-language=EN

From the above, SRM is missing sap- and &sap-language=EN while sending an email to approver.

Please provide suggestions / solution for my issue like where I can do this type of configurations.

Thanks a lot in Advance.

Thanks,

Sudarsan

Edited by: KOYYA SUDARSANA NAIDU on Jan 5, 2009 9:35 PM

[former_member348740]

resolved

[Former Member]

Surrendra,

We are in SRM 5.0,In offline approval email in outlook express Log on link is coming in wrong format

for e.g : http://XXXXXXXXXXXX:8005/sap/bc/gui/sap/its/bbpstartbbpstart/!?WI=000000101699&;_{language=EN&sap-language=EN&}client=400&sap-client=400.

In the above link bbpstart is coming twice how to fix this problem.

Thanks

Harinath

Edited by: Harinath Krishnamoorthy on Feb 11, 2009 1:30 AM

[former_member348740]

Hi Harinath,

You need to modify the Descriptions at Tasks (PFCG) or Workflow level (SWDD) to change link.

Thanks,

Sudarsan