SRM Web Browser link is being splitted while we sent an email to approver

[former_member348740]

Hi All,

We configured the SRM System to send an email for approval of shopping cart (concerned person). Few words are missed out in the Shopping Cart Web browser link in approver's email when the SRM sends Reminder of approval notification only. Its working fine at first time approval notification.

We are working on SRM 4.0.

Example: SRM is sending the link as 
http://sapprd.abc.com:8075/sap/bc/gui/sap/its/bbpstart/!?~client=100

But It should be:
http://sapprd.abc.com:8075/sap/bc/gui/sap/its/bbpstart/?sap-client=100&sap-language=EN

From the above, SRM is missing sap- and &sap-language=EN while sending an email to approver.

Please provide suggestions / solution for my issue like where I can do this type of configurations.

Thanks a lot in Advance.

Thanks,

Sudarsan

Edited by: KOYYA SUDARSANA NAIDU on Jan 5, 2009 9:36 PM

[former_member348740]

Resolved.

[surjith_kumar]

Hi,

If your using 'send mail' step in the Workflow, this will get truncate. Via Program you have to send.

Write a Function Module to send the Email link and attached it to your BO method. Call it in the Workflow via task.

Refer this [Link|https://wiki.sdn.sap.com/wiki/x/nYKdAw].

Regards,

Surjith

[Former Member]

Hi,

Try putting the Links in Single Cotes '........' in the mail text.

It should work for you also..!!

Regards,

Kanika

[saumya_govil]

Hi Koyya,

This issue is happening because in the string you have an '&'. Because of this, workflow is treating it as an expression (container element). It tries to locate an element by the name 'sap-language=EN' and when it does not find it, it returns blank as a value.

To rectify this issue, try if you can change the URL or if usage of & could be avoided in text of the mail.

Regards,

Saumya