on 01-05-2009 5:44 AM
Hello friends,
We've created a new customer & in FD32 we've specified his cr limit as Rs200,000. Now we are creating his very first OR for Rs 150,000. Sys is not allowing to do PGI even at Rs 150,000. What can be the reason? Other settings are as follows:
1.OB45- Update= 12; Default Cr limit= Blank
2.Assigned Co Cd to CCA.
3.Assigned all related Sales Areas to CCA
4.OVAK= Automatic
5.OVA8= CHECKED- DYNAMIC with Reaction B & Status/ Block checked. Open orders & Open del
NOT CHECKED. All other fields- BLANK
6.FD32= Overview Scrn- Cr limit Rs.200,000; Horizon= Today's date
Central Data- Crnt Cr limit assigned: Total amt= Rs 200,000
Largest indivi. limit= Rs200,000
Max permitted Cr limits: Total amt= Rs 200,000
Individual Limit= Rs200,000
Status Scrn- Cr limit= Rs 200,000
No payment history (New Customer)
Kindly look into.
Rgds.
Hi,
Sent me the detail description of the error, may the sissue is not related to credit management i think so.
Regards,
kishore.
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Hi,
Please check the open orders / open deliveries / open billing docs of this payer.if there are any , please delete them and try again.
Even if no central Data is maintained we can still have credit check. THe a/c receivable can work in the negative (showing that Money has been put upfront.)
Also the value of 150,000, is it the total value of the order (the value that is considered for credit check, or the value before possibly excise or tax. if there are no open order/open deliveries/open billing docs, it means that it is calculating something with base value of 150,000 and coming to 2,10+++.
Please check and confirm.
Dany
Hi,
Create new order less than limit than try for PGI.
Rgds
SAN
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Hi,
Please check below things:
- Go to OVA8
- Select you CCA + RkC + CG {03 - credit group for High Risk Goods Issue}
- Check if you have maintained any value {probably less than 1,50,000} in "Max. Doc Value" field
- I think it has been maintained thats why system is not allowing to do PGI.
Hrishi
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Thanx Hrishi,
Helpful answer (points to u). In OVA8 I've not maintained any value in "Max. doc. value", Checked Open OR & Open Del & selected Dynamic. Our doc flow is like this: QCu2192 ORu2192 LFu2192 F2. Err on PGI: "Order receipt/ Delivery not possible, Credit Customer blocked". Double clicking err shows all fields of OVA8 Like User 3, User 2, User1, High. dunn. level etc.. Why sys. is blocking customer at Rs 9,000 in first order when in FD32 I've maintained Credit limit of Rs10,000?
Rgds.
hello, friend.
kishore could be right. many reasons why you can't do PGI. maybe it could be MM related (e.g. inventory, batch management, etc.).
anyway, this is very interesting.
regards.
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Hi,
have checked open order and open delivery ,if not plz check and other thing try for static cr check and see what will happen.
Best regards,
venkataswamy.y
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