Open items consideration for credit limit check

[Former Member]

When i am confirming the order Qty for the order an error occurs that *Credit check for open items exceeded for maximum percentage

despite customer has not crossed his full credit limit he used arround 60 % only

--- in OVA8

1) Static credit statcus block, check in open deliveries and open items

2)Next review date --- status block, and no of days "zero"

3)open items -

---

status block, max opne item 50% , no of days open item one day

4) oldest open items not checked and days oldest items 15 days

how to come over this problem can any one give the solution

[Former Member · Accepted solution]

Hi Kishor,

For the credit block to happen, its not only the limit that is going to block the customer, all the other settings like open orders, oldest open item, etc will come into picture. Now in your case i think even thought the customer has utilized only 60% of his credit limit, the open items have exceeded the percentage and the number of days you have maintained in the system, hence the block.

If you are trying in QAS, you can change the % and no of days and try.

Regards

Vamsi Javaji

[claudia_neudeck]

last reaction was before 2 months

[Former Member]

and which is correct since in your Open items config, you have mentioned that if 50% of the open items are beyond (exceeded) 1 days, the credit status should have a block.

You either have to remove the check box in the 'Open items' or increase the 'number of days open' to about 60 days or 90 days.