Payment block through dunning

[Former Member]

Dear X'perts, I need to set up a dunning activity that blocks the contract accounts for payments, I though to use a payment and clearing lock but this activity is not the last one, therefore I cannot use the payment and clearing lock, do you know any other way I could resolve this issue?

Best regards.

[Former Member · Accepted solution]

Hi RBK,

I'm not sure about your business requirement as when the Customer is on DD, you cannot Dun him.

If you want to Block the Payments,

you can

1. Lock the Customer at DD level in CA> Payment /Taxes>Incoming Payments-->Lock

2. Else put the lock at each and every Individual Item level using FKLOCK2 program.

Rgds

Rajendra

[Former Member]

Hi,

you have to create a functionmodule to set a payment look programmaticly (use FKK_SAMPLE_0350 as sample).

then define a dunning activity in cutomizing view V_TFK047L and use the new functionmodule.

regards sebastian

[Former Member]

Thanks for your ideas, I have changed the way I am aproaching this business requirement, and I will be making a new validation at the Cash desk to send a warning for those customers who may be subject to go to Customer Service before their payment may be accepted due to installation and dunning level.

Best regards.