Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

license check error problem

we upgrade ecc5 to ecc6 . but when we try to login , the system tells me: license check error.

then I go to os, run saplicense -show :

LICENSE system: PRD hardware key: S1535282104 expiration_date: 99991231

installation no: 0020239929 key: BWIBHZTY5ZPRZUXOQOLTY5U5

userlimit: 0 productid: R3_ORA

system-nr: 000000000310463129

      • license useable ***

and saplicense -test pf=/sapmnt/PRD/profile/PRD_DVEBMGS00_tsmtestserver

Protocol saplicense test:

      • Read sapsytem name

ok, sapsytem name = PRD

      • Read message server host

ok, host = tsmtestserver

      • Read message server service port

ok, service port = sapmsPRD

      • Connect to message server

ok, connect done

      • Read hardware key from message server

ok, got hardware key

      • Detach from message server

ok, detached

      • Check hardware key

ok, hardware key = R1067493288

      • Connect to database

ok, connected

      • Check license

ok, check done

      • Disconnect database

ok, database disconnected

test result: license test failed

      • no valid license found ***

then I go to sap website to apply a new licnese, I download this new ecc6 license, but how can I install it? the sap* user in client 000 is not allowed to delete the old license, so I can not install the new license .

Could you help me ? thanks

Former Member
replied

at OS level use command saplicense -delete and follow the questions... then add the license via SLICENSE

Regards

Juan

0 View this answer in context
Not what you were looking for? View more on this topic or Ask a question