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Service Desk Solution database Dump with Error

Hi All,

When i save any solution for service desk , i am getting below Error.Please help me.

Error when processing your request

What has happened?

The URL http://stc.abc.com:8000/sap/bc/webdynpro/sap/wd_sdk_sdb_create_entry/ was not called due to an error.

Note

 The following error text was processed in the system SOL : The ABAP/4 Open SQL array insert results in duplicate database records. records in the data base.

 The error occurred on the application server stc_SOL_00 and in the work process 0 .

 The termination type was: RABAX_STATE

 The ABAP call stack was:

Function: ISMV_POST_SYMP of program SAPLISMV

Function: ISMV_GENERATE_SYMPTOM of program SAPLISMV

Form: GENERATE_SYMPTOM of program SAPLISMB

Form: POST_SYMPTOM of program SAPLISMB

Form: %_PROCESS_P_O_C of program SAPMSSY0

Form: %_COMMIT of program SAPMSSY0

Method: CREATE_SDB_SYM_SOL of program CL_SDK_SDB_NOTIFICATION=======CP

Method: SAVE_WORK of program /1BCWDY/C9V7XAJL5XS3XH4Z7DS0==CP

Method: IF_COMPONENTCONTROLLER~SAVE_WORK of program /1BCWDY/C9V7XAJL5XS3XH4Z7DS0==CP

Method: ONACTIONBTN_SAVE of program /1BCWDY/C9V7XAJL5XS3XH4Z7DS0==CP

What can I do?

 If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system SOL in transaction ST22.

 If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server stc_SOL_00 in transaction SM21.

 If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server stc_SOL_00 . In some situations, you may also need to analyze the trace files of other work processes.

 If you do not yet have a user ID, contact your system administrator.

Error code: ICF-IE-http -c: 151 -u: ABCSOL -l: E -s: SOL -i: stc_SOL_00 -w: 0 -d: 20090102 -t: 183025 -v: RABAX_STATE -e: SAPSQL_ARRAY_INSERT_DUPREC

HTTP 500 - Internal Server Error

Your SAP Internet Communication Framework Team

Regards

Andrew

Former Member
Former Member replied

please review info

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