Service Desk Solution database Dump with Error
When i save any solution for service desk , i am getting below Error.Please help me.
Error when processing your request
What has happened?
The URL http://stc.abc.com:8000/sap/bc/webdynpro/sap/wd_sdk_sdb_create_entry/ was not called due to an error.
The following error text was processed in the system SOL : The ABAP/4 Open SQL array insert results in duplicate database records. records in the data base.
The error occurred on the application server stc_SOL_00 and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Function: ISMV_POST_SYMP of program SAPLISMV
Function: ISMV_GENERATE_SYMPTOM of program SAPLISMV
Form: GENERATE_SYMPTOM of program SAPLISMB
Form: POST_SYMPTOM of program SAPLISMB
Form: %_PROCESS_P_O_C of program SAPMSSY0
Form: %_COMMIT of program SAPMSSY0
Method: CREATE_SDB_SYM_SOL of program CL_SDK_SDB_NOTIFICATION=======CP
Method: SAVE_WORK of program /1BCWDY/C9V7XAJL5XS3XH4Z7DS0==CP
Method: IF_COMPONENTCONTROLLER~SAVE_WORK of program /1BCWDY/C9V7XAJL5XS3XH4Z7DS0==CP
Method: ONACTIONBTN_SAVE of program /1BCWDY/C9V7XAJL5XS3XH4Z7DS0==CP
What can I do?
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system SOL in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server stc_SOL_00 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server stc_SOL_00 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-http -c: 151 -u: ABCSOL -l: E -s: SOL -i: stc_SOL_00 -w: 0 -d: 20090102 -t: 183025 -v: RABAX_STATE -e: SAPSQL_ARRAY_INSERT_DUPREC
HTTP 500 - Internal Server Error
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