Free Goods not flowing when creating return order through invocie reference

[Former Member]

Hi ,

we have configured free goods scenario for our client.

Free goods are determined in sales order based on condition maintained

In sales order Tan ,and Tann item category are determined and based on SO , delivery and billing type (F2 ) happens.

Now we are creating the RE return order , with reference to Billing document F2 , on copying the items , system is only copying the main goods article and free goods item cannot be determined .

we have done the following configutration ,

Item category assignment as RE NORM REN RENN (free goods )

Below detail of Copy controls

1) F2 to ZRET

Header level

data type 051 copy requiremetn 001

data type 301

data type 003

Item level

TANN to RENN

Data type151 copy reui 303

data type 102

data type 002

condition 251

can you please check and confirm , how this can be handled or pls give me the config steps

Thanks

[Former Member]

You are saying RE but in copy controls you have maintained for ZRET???

[Former Member]

check the controling fields for Freeitem category TANN."Returns" is activated or not

regards

narendra

[Former Member]

Check the item category controling fields 'returns is activated or not'.

regards

narendra

[former_member184555]

Hi

If you want to happen this, you should assign the free goods procedure to the combination of Sales orgDistChDivDoc Pr ProcCust Pri Proc

Thanks,

Ravi