How to confirm the alerts automatically in the internet mail?

[xinjiang_li]

Hi,gurus:

I wanna know how I confirm the alerts automatically in the internet mail.Now we have to navigate to the alert inbox to confirm the alert,but can I do it in the internet mail? I have confirued the parameter in ALRTCATDEF->CONFIGURE->SETTING->INBOUND PROCESSING,but it didn't work.

Thanks in advance.

[Former Member]

Hi,

Check with the pre-requsite for this feature

http://help.sap.com/saphelp_nw04/helpdata/en/24/540f3cde4ffd3ce10000000a114084/frameset.htm

Thanks

Swarup

[xinjiang_li]

hi,

I checked the library,and it says:

Confirming Alerts by Internet Mail

When an alert is sent by Internet mail, the Internet address of the alert user entered in alert configuration is entered as the Reply To address of the mail. An alert ID is inserted into the text of the mail. When the recipient answers the mail from the alert system, the alert is confirmed automatically. Inbound processing sends a status mail to the sender stating either that the alert has been confirmed successfully, or that an error has occurred. The alert ID must be included in the body of the reply mail.

My question is: How to reply the mail?Where do I write the the alert ID?any ideas?