01-02-2009 4:42 AM
Hello ALL,
How the processing variants are selected automatically. Where is the control?
When I am selecting the diconnection reason as Customer request the processing variant CUST is selected. When I am selecting the disconnection reason 'Technical reason' the processing variant TECH is selected.
Once the processing variants is selected automatically, we cannot change it. But I would like to know that how it is selecting the processing variants once I select the disconnection reason.
Thanks
01-05-2009 7:31 AM
01-08-2009 3:49 PM
You can change the disconnection variant to something other than what the system derived by using EXIT_SAPLEDCN_001. The standard setting is due to a hardcoding in ISU_DISCPROCV_DETERMINE where this user exit is called from.
You can create your own custom diconnection variants in IMG following the path below.
SAP Customizing Implementation Guide
-->SAP Utilities
-->Customer Service
-->Process Execution
-->Disconnection/Reconnection
-->Define Processing Variants for Disconnection Documents