Trex configuration for Service desk

[Former Member]

Hi All,

After installation of TREX server on solution manager server, when i run SAF

Search Engine Name :STANDARD

i am getting SAF overview in error mode. then i try to check server engine status-->in side check info:"Error: Communication or other system error"

so i use guide to fix problem , then click on TEST, it gives DUMP as below.

Runtime Errors CREATE_OBJECT_CLASS_NOT_FOUND

Except. CX_SY_CREATE_OBJECT_ERROR

Date and Time 30.12.2008 17:36:24

Short text

CREATE OBJECT: The class "CL_CRM_SAF_SE_TREX_AB" was not found.

Please help.

Regards

Andrew

[Former Member]

done.

[former_member185031]

Could you please let me know how you solved this problem.

Regards,

Subhash

[Former Member]

Hi ,

I applied Note 1124452 . and reconfig. Trex in solman SAF tool settings.hope this will help you.

Andrew

[former_member185031]

Thanks a lot Andrew

Regards,

Subhash

[Former Member]

I know this is old, but I found a different solution for this problem. Note 1450580: The reason for the problem is the delivery of an incomplete table entry: The correct entry "CL_CRM_SAF_SE_TREX_ABAP" was truncated in the view CRMV_SAF_SE_EXT as follows: "CL_CRM_SAF_SE_TREX_AB"

[former_member240709]

Thanks Andy.

I had the same problem and note 1450580 fixed the issue.

Barb Ferlatte

[raguraman_c]

Hi,

Please check this note 930160. Hope this solves your problem.

Feel free to revert back.

--Ragu

[Former Member]

Hi Ragu,

As mentioned this note no. is applicable for SAPKB70008 but on my system support packg. 15 installed.

Please suggest.

regards

Andrew