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Error during Import & Export of rules - RAR 5.2
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on 12-30-2008 6:28 AM
Hi all,
We tried exporting the rule set from Production to the Quality system (as we wanted to make changes in the quality system and then move to the production again).
For this we followed the step by step procedure provided in the configuration guide for Import and Export of rules. The background job was successfull. But we are unable the generate the Action and Permission rules in Quality System
We observed the following the Quality system
a) All the functions and risks imported successfully and we could able to see them
b) But when we click on the Action rules it is poping up the error
"500 Internal Server error.00 -Failed to process request Please contact your sys admin"
c) We are unable to find the ACTIONS (T-CODES) under the respective functions imported into the Quality System.
Does anybody faced the same problem and resolved it. Please help us in resolving
Thanks and Best Regards,
Srihari.K
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Answers (4)
Answers (4)
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The error got resolved. We have uploaded the text files in ANSI format. We changed them to Unicode and uploaded. Now we could able to generate the rules.
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Hello Sri,
Did you generate the rules after you imported them in Q?
Regards,
Hersh.
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Hi
You can also review the guide GRC Access Control 5.2 u2013 Risk Analysis and Remediation: Quick Reference Guide for Moving to Production to see if it helps you identify your problem.
Lori
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first checkout the exported files and look for the complete entities of rule sets. If something is missing there, you would have problems in importing for sure. So check if the export was systematically executed ?
Best Regards,
Amol Bharti
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