Approval process from external mail

[Former Member]

Experts,

I want to create a workflow that should trigger the mail with PO data (Either PDF or any other format) to the external mail. The external mail for example PDF file should have 2 buttons for approve and reject. From the external mail, they should have the flexibility to approve or reject PO. Is there any possibility to do this process.

• How the link happend between the action performed from PDF file to SAP. Is there any way to get the indicator(A or R) that happened in PDF to SAP.

• Give me some conclussion or any alternative flow on this process.

Thanks.

[Former Member]

Followed Anithas Notes

[Former Member]

Hi,

trigger the mail with PO data (Either PDF or any other format) to the external mail.

Sending Mail to Outlook : U need the Following things done for this:-

1> Use the Mail Step in the WF and Choose the Receipient as the E-Mail Address and Give the E-Mail Address there.

2> Check the Configurations that need to be done in Transaction SCOT. SMTP Server Settings are done to get the Desired Results.

From the external mail, they should have the flexibility to approve or reject PO.

When the decision is approved, U can Send a mail to the Earlier Approvers Regarding the Status of the Work-Item.

To get Workitems in Outlook..!!

https://www.sdn.sap.com/irj/scn/wiki?path=/display/abap/workflow%252bscenario

/people/saujanya.gn/blog/2006/12/19/how-to-get-work-items-your-outlook-inbox

Let me know if u still face any issues.

Regards,

Kanika

[surjith_kumar]

Hi,

You can send to the Non-SAP application via link. I hope the below link will help you.

[Link1|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f01448bb-324f-2a10-fe96-cb36c26a3089] [Link2|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/0022959c-1e4f-2a10-88a1-a2ecac80ab6a].

Regards,

Surjith

[saumya_govil]

Hi,

I am not sure if you could send a mail in PDF format. But to solve your query, you can send a User Decision to a user. In the desciption of the user decision type the text of the mail. Also give Approve and Reject button in the decision. The user can approve or reject the mail and the workflow would proceed as per the desired result.

To send a user deicision to external mail, you need to synchronize your SAP mailbox to your Outlook (or any other) external mailbox.

Hope this helps!

Regards,

Saumya