One of the user is not able to print the text completely.Only the Logo is Printed.The other users are able to print the complete text.I appreciate if any one can help me in this issue.
There are no issues with the printer.Other user are able to print with out any problem.I will explain you in detail.We are trying to print a smartform which contain Logo and the form.In the output we can only see the Logo but not the form.We tried to check for other printers but we are facing the same problem.But with the other user no issues at all.
Please go through the print preferences of the user. In the pop up to select the printer, select the printer and click on "Properties". There will be a folder named "output". Expand it and compare the settings with other users.
According to your description, we can consider it's a specifical issue related to one person.
So what we should do is to check his setting.
Like paratmeter in the user master, like specifical setting when printing.
That would help.
If possible, try to ask the user to print again and check every single step what he does and compare to others, if they the same, I thin probably this might be the issue in his user master, like parameter. I don't know if there is authorization issue, always that would not be.
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