serial number in return order

[Former Member]

Hello All

I have created order and delivered with serail number and then did the billing.And i have created returns and then while doing the return delivery with the same serial number system is not allowing i am getting error message as this serial number can not be used here.Can you please suggest me in this regard.

Regards

T.Srikanth

[Former Member]

Hello,

Did you create the Retrun order with reference to the Invoice? Check the status of the Serial number using transaction IQ03 and let us know. Is it ECUS?

Prase

[Former Member]

Dear,

Please explain me more about this error....

Regards,

Sandip Shaktavat

[Former Member]

Hi Sandeep

I want create a return delivery for the material with the same serial number for which i have created original delivery but the system is not allowing it is giving me error message as return delivery not possible with same serial number.How do i go forward.

Regards

T.Srikanth

[Former Member]

Goto TCode OIS2.

Select the Sr. no. profile that you are using.

On the right side navigation menu, click on Serialization proicedures.

Maintain the procedure 'SDRE' with SerUsage as '02' and EqReq as '01'

This will allow you to use Sr. nos in your return delivery.