on 12-26-2008 9:19 AM
Hello,
Our Dispatcher is getting halted.
We have installed sap solution manager 7.0 on windows 2003 server.
Previously It was working fine but today its not getting started.
kindly help us.
*Here is Developer Trace*
-
trc file: "dev_disp", trc level: 1, release: "700"
-
sysno 00
sid FSM
systemid 560 (PC with Windows NT)
relno 7000
patchlevel 0
patchno 159
intno 20050900
make: multithreaded, Unicode, optimized
pid 7632
Fri Dec 26 14:43:39 2008
kernel runs with dp version 237000(ext=110000) (@(#) DPLIB-INT-VERSION-237000-UC)
length of sys_adm_ext is 576 bytes
SWITCH TRC-HIDE on ***
***LOG Q00=> DpSapEnvInit, DPStart (00 7632) [dpxxdisp.c 1254]
shared lib "dw_xml.dll" version 159 successfully loaded
shared lib "dw_xtc.dll" version 159 successfully loaded
shared lib "dw_stl.dll" version 159 successfully loaded
shared lib "dw_gui.dll" version 159 successfully loaded
shared lib "dw_mdm.dll" version 159 successfully loaded
rdisp/softcancel_sequence : -> 0,5,-1
use internal message server connection to port 3900
Fri Dec 26 14:43:47 2008
WARNING => DpNetCheck: NiHostToAddr(www.doesnotexist0152.qqq.nxst) took 8 seconds
Fri Dec 26 14:43:51 2008
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 4 seconds
***LOG GZZ=> 2 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5403]
MtxInit: 30000 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
DpIPCInit2: start server >aelssm_FSM_00 <
DpShMCreate: sizeof(wp_adm) 26728 (1572)
DpShMCreate: sizeof(tm_adm) 4401096 (21896)
DpShMCreate: sizeof(wp_ca_adm) 24000 (80)
DpShMCreate: sizeof(appc_ca_adm) 8000 (80)
DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528056/528064
DpShMCreate: sizeof(comm_adm) 528064 (1048)
DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
DpShMCreate: sizeof(slock_adm) 0 (96)
DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm) 0 (72)
DpShMCreate: sizeof(vmc_adm) 0 (1544)
DpShMCreate: sizeof(wall_adm) (38456/34360/64/184)
DpShMCreate: sizeof(gw_adm) 48
ERROR => DpShMCreate: ShmCreate for key SHM_DP_ADM_KEY failed (4) [dpxxtool2.c 2394]
ERROR => DpIPCInit2: DpShMCreate [dpxxtool2.c 462]
DP_FATAL_ERROR => DpSapEnvInit: DpIPCInit2
DISPATCHER EMERGENCY SHUTDOWN ***
NiWait: sleep (5000ms) ...
NiISelect: timeout 5000ms
NiISelect: maximum fd=1
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Fri Dec 26 14:43:56 2008
NiISelect: TIMEOUT occured (5000ms)
DpHalt: shutdown server >aelssm_FSM_00 < (normal)
DpJ2eeDisableRestart
Switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
call semaphore clean-up function ...
***LOG Q0E=> DpSigGenHandler, Exception (c0000005) [dpnttool.c 438]
-
C-STACK -
SAP (R) - R/3(TM) Callstack, Version 1.0
Copyright (C) SAP AG. All rights reserved.
-
Application exception occurred:
Exception : c0000005 (Access Violation)
App : disp+work.EXE (pid=7632)
When : 12/26/2008 14:43:57.31
Threads : 2
-
Computer Name : AELSSM
User Name : SAPServiceFSM
-
Number of Processors: 2
Processor Type: x86 Family 15 Model 4 Stepping 3
Windows Version : 5.2 Current Build: 3790
-
State Dump for Thread Id 1c58
eax=00000000 ebx=00000000 ecx=00000000 edx=00000000 esi=00000000 edi=00000001
eip=0042b909 esp=058be364 ebp=058bf3ec iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010246
function : DpVmcCheckDebugProxy
0042b8f0 33db xor ebx,ebx
0042b8f2 33f6 xor esi,esi
0042b8f4 395d08 cmp [ebp+0x8],ebx ss:0b17b74e=????????
0042b8f7 741f jz DpVmcCheckDebugProxy+0x37 (0042b918)
0042b8f9 8b7508 mov esi,[ebp+0x8] ss:0b17b74e=????????
0042b8fc a1dc3aac02 mov eax,[sys_adm (02ac3adc)] ds:02ac3adc=00000000
0042b901 4e dec esi
0042b902 f7de neg esi
0042b904 1bf6 sbb esi,esi
0042b906 83e6c6 and esi,0xc6
FAULT-> 0042b909 8898a41a0000 mov [eax+0x1aa4],bl ds:00001aa4=??
0042b90f 891d9030ac02 mov [shutdownCount (02ac3090)],ebx ds:02ac3090=00000000
0042b915 83c63c add esi,0x3c
0042b918 a1a430ac02 mov eax,[debug_proxy_pid (02ac30a4)] ds:02ac30a4=00000000
0042b91d 3bc3 cmp eax,ebx
0042b91f 0f84b4000000 je DpVmcCheckDebugProxy+0xf8 (0042b9d9)
0042b925 ff359430ac02 ds:02ac3094=00000000
push dword ptr [debug_proxy_handle (02ac3094)]
0042b92b 50 push eax
0042b92c e8cc330100 call DpProcDied (0043ecfd)
0042b931 84c0 test al,al
0042b933 59 pop ecx
0042b934 59 pop ecx
--> Stack Back Trace <--
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
058bf3ec 0041049b 00000001 00000002 058bfc98 00000000 disp+work!DpVmcCheckDebugProxy [dpxxvmc.c (1219)]
058bf480 0041231b 00000001 00001388 0043ebc1 01d98ffc disp+work!DpHalt [dpxxdisp.c (10083)]
058bfc98 00414b31 01d997b8 01d98ffc 00000001 00000000 disp+work!DpFatalErr [dpxxdisp.c (18043)]
058bff00 00422436 00000000 00000000 7ffd4000 058bff60 disp+work!DpSapEnvInit [dpxxdisp.c (1409)]
058bff14 00401085 00000002 00246840 00000001 00000000 disp+work!DpMain [dpxxdisp.c (1088)]
058bff60 01264d10 00000002 00246840 00247628 01d23000 disp+work!nlsui_main [thxxanf.c (84)]
058bffc0 77e6f23b 00000000 00000000 7ffd4000 00000000 disp+work!wmainCRTStartup [crtexe.c (395)]
058bfff0 00000000 01264bcd 00000000 00000000 00000000 kernel32!ProcessIdToSessionId
-
State Dump for Thread Id 1a64
eax=00000000 ebx=00000103 ecx=05a91628 edx=028851c0 esi=00000000 edi=00000000
eip=7c8285ec esp=07f8fec0 ebp=07f8ff04 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
function : KiFastSystemCallRet
7c8285ec c3 ret
7c8285ed 8da42400000000 lea esp,[esp] ss:07f8fec0=7c8270fb
7c8285f4 8d642400 lea esp,[esp] ss:0d84c223=????????
--> Stack Back Trace <--
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
07f8ff04 011a959c 000006c8 00000000 00000000 00249430 ntdll!KiFastSystemCallRet
07f8ff84 7c362213 00000000 00000000 00000000 05a91628 disp+work!SigIMsgFunc [signt.c (678)]
07f8ffb8 77e64829 05a91628 00000000 00000000 05a91628 MSVCR71!endthreadex
07f8ffec 00000000 7c3621a4 05a91628 00000000 00000008 kernel32!GetModuleHandleA
-
-
Fri Dec 26 14:43:57 2008
call clean-up function ...
SigICallExitRoutine: call exithandler (DpHalt)
DpHalt: shutdown server >aelssm_FSM_00 < (normal)
DpJ2eeDisableRestart
Switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
DpShmPrfSwitch : State already set (OFF)
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
Thanks,
Chandresh Pranami.
Hi,
Please go through the below note which may helpful for you.
Note 29972 - Instance numbers in a distributed system
--Kishore
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Hi, Chandresh
ERROR => DpShMCreate: ShmCreate for key SHM_DP_ADM_KEY failed (4) http://dpxxtool2.c 2394
ERROR => DpIPCInit2: DpShMCreate http://dpxxtool2.c 462
DP_FATAL_ERROR => DpSapEnvInit: DpIPCInit2
DISPATCHER EMERGENCY SHUTDOWN ***
I have seen above log, i think its problem with shared memory,
restart your system and let us know.
Rgds,
Haresh
It works after restart the server.
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Hi Chandresh,
Try to update the kernel to latest patch.
Regards,
Dashrath.
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Restart server (OS). Regards.
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