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DISPATCHER EMERGENCY SHUTDOWN

Former Member
0 Kudos

Hello,

Our Dispatcher is getting halted.

We have installed sap solution manager 7.0 on windows 2003 server.

Previously It was working fine but today its not getting started.

kindly help us.

*Here is Developer Trace*

-


trc file: "dev_disp", trc level: 1, release: "700"

-


sysno 00

sid FSM

systemid 560 (PC with Windows NT)

relno 7000

patchlevel 0

patchno 159

intno 20050900

make: multithreaded, Unicode, optimized

pid 7632

Fri Dec 26 14:43:39 2008

kernel runs with dp version 237000(ext=110000) (@(#) DPLIB-INT-VERSION-237000-UC)

length of sys_adm_ext is 576 bytes

      • SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (00 7632) [dpxxdisp.c 1254]

shared lib "dw_xml.dll" version 159 successfully loaded

shared lib "dw_xtc.dll" version 159 successfully loaded

shared lib "dw_stl.dll" version 159 successfully loaded

shared lib "dw_gui.dll" version 159 successfully loaded

shared lib "dw_mdm.dll" version 159 successfully loaded

rdisp/softcancel_sequence : -> 0,5,-1

use internal message server connection to port 3900

Fri Dec 26 14:43:47 2008

      • WARNING => DpNetCheck: NiHostToAddr(www.doesnotexist0152.qqq.nxst) took 8 seconds

Fri Dec 26 14:43:51 2008

      • WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 4 seconds

***LOG GZZ=> 2 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5403]

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

DpIPCInit2: start server >aelssm_FSM_00 <

DpShMCreate: sizeof(wp_adm) 26728 (1572)

DpShMCreate: sizeof(tm_adm) 4401096 (21896)

DpShMCreate: sizeof(wp_ca_adm) 24000 (80)

DpShMCreate: sizeof(appc_ca_adm) 8000 (80)

DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528056/528064

DpShMCreate: sizeof(comm_adm) 528064 (1048)

DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

DpShMCreate: sizeof(slock_adm) 0 (96)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm) 0 (72)

DpShMCreate: sizeof(vmc_adm) 0 (1544)

DpShMCreate: sizeof(wall_adm) (38456/34360/64/184)

DpShMCreate: sizeof(gw_adm) 48

      • ERROR => DpShMCreate: ShmCreate for key SHM_DP_ADM_KEY failed (4) [dpxxtool2.c 2394]

      • ERROR => DpIPCInit2: DpShMCreate [dpxxtool2.c 462]

      • DP_FATAL_ERROR => DpSapEnvInit: DpIPCInit2

      • DISPATCHER EMERGENCY SHUTDOWN ***

NiWait: sleep (5000ms) ...

NiISelect: timeout 5000ms

NiISelect: maximum fd=1

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Fri Dec 26 14:43:56 2008

NiISelect: TIMEOUT occured (5000ms)

DpHalt: shutdown server >aelssm_FSM_00 < (normal)

DpJ2eeDisableRestart

Switch off Shared memory profiling

ShmProtect( 57, 3 )

ShmProtect(SHM_PROFILE, SHM_PROT_RW

ShmProtect( 57, 1 )

ShmProtect(SHM_PROFILE, SHM_PROT_RD

call semaphore clean-up function ...

***LOG Q0E=> DpSigGenHandler, Exception (c0000005) [dpnttool.c 438]

-


C-STACK -


SAP (R) - R/3(TM) Callstack, Version 1.0

Copyright (C) SAP AG. All rights reserved.

-


Application exception occurred:

Exception : c0000005 (Access Violation)

App : disp+work.EXE (pid=7632)

When : 12/26/2008 14:43:57.31

Threads : 2

-


Computer Name : AELSSM

User Name : SAPServiceFSM

-


Number of Processors: 2

Processor Type: x86 Family 15 Model 4 Stepping 3

Windows Version : 5.2 Current Build: 3790

-


State Dump for Thread Id 1c58

eax=00000000 ebx=00000000 ecx=00000000 edx=00000000 esi=00000000 edi=00000001

eip=0042b909 esp=058be364 ebp=058bf3ec iopl=0 nv up ei pl zr na po nc

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010246

function : DpVmcCheckDebugProxy

0042b8f0 33db xor ebx,ebx

0042b8f2 33f6 xor esi,esi

0042b8f4 395d08 cmp [ebp+0x8],ebx ss:0b17b74e=????????

0042b8f7 741f jz DpVmcCheckDebugProxy+0x37 (0042b918)

0042b8f9 8b7508 mov esi,[ebp+0x8] ss:0b17b74e=????????

0042b8fc a1dc3aac02 mov eax,[sys_adm (02ac3adc)] ds:02ac3adc=00000000

0042b901 4e dec esi

0042b902 f7de neg esi

0042b904 1bf6 sbb esi,esi

0042b906 83e6c6 and esi,0xc6

FAULT-> 0042b909 8898a41a0000 mov [eax+0x1aa4],bl ds:00001aa4=??

0042b90f 891d9030ac02 mov [shutdownCount (02ac3090)],ebx ds:02ac3090=00000000

0042b915 83c63c add esi,0x3c

0042b918 a1a430ac02 mov eax,[debug_proxy_pid (02ac30a4)] ds:02ac30a4=00000000

0042b91d 3bc3 cmp eax,ebx

0042b91f 0f84b4000000 je DpVmcCheckDebugProxy+0xf8 (0042b9d9)

0042b925 ff359430ac02 ds:02ac3094=00000000

push dword ptr [debug_proxy_handle (02ac3094)]

0042b92b 50 push eax

0042b92c e8cc330100 call DpProcDied (0043ecfd)

0042b931 84c0 test al,al

0042b933 59 pop ecx

0042b934 59 pop ecx

--> Stack Back Trace <--

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name

058bf3ec 0041049b 00000001 00000002 058bfc98 00000000 disp+work!DpVmcCheckDebugProxy [dpxxvmc.c (1219)]

058bf480 0041231b 00000001 00001388 0043ebc1 01d98ffc disp+work!DpHalt [dpxxdisp.c (10083)]

058bfc98 00414b31 01d997b8 01d98ffc 00000001 00000000 disp+work!DpFatalErr [dpxxdisp.c (18043)]

058bff00 00422436 00000000 00000000 7ffd4000 058bff60 disp+work!DpSapEnvInit [dpxxdisp.c (1409)]

058bff14 00401085 00000002 00246840 00000001 00000000 disp+work!DpMain [dpxxdisp.c (1088)]

058bff60 01264d10 00000002 00246840 00247628 01d23000 disp+work!nlsui_main [thxxanf.c (84)]

058bffc0 77e6f23b 00000000 00000000 7ffd4000 00000000 disp+work!wmainCRTStartup [crtexe.c (395)]

058bfff0 00000000 01264bcd 00000000 00000000 00000000 kernel32!ProcessIdToSessionId

-


State Dump for Thread Id 1a64

eax=00000000 ebx=00000103 ecx=05a91628 edx=028851c0 esi=00000000 edi=00000000

eip=7c8285ec esp=07f8fec0 ebp=07f8ff04 iopl=0 nv up ei pl zr na po nc

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

function : KiFastSystemCallRet

7c8285ec c3 ret

7c8285ed 8da42400000000 lea esp,[esp] ss:07f8fec0=7c8270fb

7c8285f4 8d642400 lea esp,[esp] ss:0d84c223=????????

--> Stack Back Trace <--

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name

07f8ff04 011a959c 000006c8 00000000 00000000 00249430 ntdll!KiFastSystemCallRet

07f8ff84 7c362213 00000000 00000000 00000000 05a91628 disp+work!SigIMsgFunc [signt.c (678)]

07f8ffb8 77e64829 05a91628 00000000 00000000 05a91628 MSVCR71!endthreadex

07f8ffec 00000000 7c3621a4 05a91628 00000000 00000008 kernel32!GetModuleHandleA

-


-


Fri Dec 26 14:43:57 2008

call clean-up function ...

SigICallExitRoutine: call exithandler (DpHalt)

DpHalt: shutdown server >aelssm_FSM_00 < (normal)

DpJ2eeDisableRestart

Switch off Shared memory profiling

ShmProtect( 57, 3 )

ShmProtect(SHM_PROFILE, SHM_PROT_RW

DpShmPrfSwitch : State already set (OFF)

ShmProtect( 57, 1 )

ShmProtect(SHM_PROFILE, SHM_PROT_RD

Thanks,

Chandresh Pranami.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

Please go through the below note which may helpful for you.

Note 29972 - Instance numbers in a distributed system

--Kishore

Former Member
0 Kudos

Hi, Chandresh

ERROR => DpShMCreate: ShmCreate for key SHM_DP_ADM_KEY failed (4) http://dpxxtool2.c 2394

ERROR => DpIPCInit2: DpShMCreate http://dpxxtool2.c 462

DP_FATAL_ERROR => DpSapEnvInit: DpIPCInit2

DISPATCHER EMERGENCY SHUTDOWN ***

I have seen above log, i think its problem with shared memory,

restart your system and let us know.

Rgds,

Haresh

Answers (3)

Answers (3)

Former Member
0 Kudos

It works after restart the server.

Former Member
0 Kudos

Hi,

Go to services.msc and restart sapsid_i<id> service will solve ur prblm.

Thankx,

Pankaj

Former Member
0 Kudos

Hi Chandresh,

Try to update the kernel to latest patch.

Regards,

Dashrath.

Former Member
0 Kudos

Restart server (OS). Regards.