Insurance Claim Processing

[Former Member]

Hi Experts,

Our client needs the functionality to use & trigger Insurance Claim in PS when some problem [Eg.Force Majeure] occurs during the shipment of goods to his customer.

Can you please brief me on the process flow to handle the claim?

Thanks & Regards,

Kabir

[Makal · Accepted solution]

You can use claim management.

[Former Member · Accepted solution]

Hi Amaresh,

Ya i have also planned to use claim management. But i need to know the basic process flow for it.

1. When and how to activate the claim ?

2. What settings had to be done in my project structure?

3. How do i make the assignments of a claim or any notifications in projects?

Please suggest.

Thanks & Regards

Kabir

[Former Member · Accepted solution]

Hi

When you detect a variance from your project plan, you can create a claim wrt WBS element. As claims usually cause additional costs, you can enter the costs you expect to arise either when you create the claim, or later, when more precise information is available.You can Enter the estimated costs manually or Create a unit costing from the claim or link it to an existing unit costing.

The basic config. is done in PS. For details please refer the link.

http://help.sap.com/saphelp_47x200/helpdata/en/a9/8c4538e0876b5be10000009b38f889/frameset.htm

Regards

[Former Member · Accepted solution]

Hi Hemant,

Thank you for the helpful reply. I have some clarification;

1. How do we activate a claim? Manual or automatic?

2. Is there any form or document generated for a claim?

Please suggest and advice

Regards,

Kabir

[Former Member · Accepted solution]

Hi

As far as I know, it is manual. You create claims manually and assign a proper WBS element against it.

Yes it creates a document. There is a posting on cost collector i.e. internal order in this case.

Regards

[Former Member · Accepted solution]

Thank you.

Regards,

Kabir