Authentication failed. User is already authenticated as a different user.

[Former Member]

Hello,

Initially I was not able to log into the Visual Admin. When I logged into the Visual Admin, I got authenication failed. I reset the password of Administrator in the User Administration on the portal. Now I can log into the Visual Admin using the password I just changed on the portal .

I am not able to logon to the portal using "Administrator". I get this message: "Authentication failed. User is already authenticated as a different user."

The URL is somewhat different as this is a production portal: "http://host.com/irj/portal"

Does any one have a clue.

Thanks

Srinivas

[Former Member]

There were no relevant roles assigned.

[Former Member]

Hello,

When I logged into the Visual Admin, I got authenication failed. I reset the password of Administrator in the User Administration on the portal. Now I can log into the Visual Admin using the password I just changed on the portal .

I am not able to logon to the portal using "Administrator". I get this message: "Authentication failed. User is already authenticated as a different user."

This is a production portal: "http://host.com/sld"(/irj/portal).

Does any one have a clue.

Thanks

Srinivas