Idoc Failure due to APO substitute part number

[Former Member]

Hi

Scenario: Intercompany p.o for a part. Plant in newzeland buy from Singapore.

In Sales Order and Delivery system proposes a substitute part number against P.O

So when delivery is created the idoc failed due to the discrepancy of P.O and S.O partnumber (susbstitute in S.O). In S.O Reason for Material Substutution: Softpart Roll (APO): 9912

Actual entered in P.O and substitute in S.O/D.O are enabled in both plants and material X plant status is C5 (New Product).

P.O status - Invoice recieved but Not yet GR.

SO Status - Delivery, Pick, PGI completed

Can any one advise how to clear the failed idocs and understand the root cause.

regards

RG.

[Former Member]

issue resolved ownself

[Former Member]

Hi,

Do you mind telling us how the issue is resolved?

Thanks.

[Former Member]

Hi

It may be a not decent solution and long term.

As interim solution, once the substitute part arrived the recieving store at the buying instance, change the part number accordingly in the P.O (delete the old part number and add the new part number, and delete the output type to prevent any Idoc flow for the same order again.) and save it.

Now the GR can be performed.

regards

GJ