Firefighter ID stuck in session

[Former Member]

Does anyone know if it is possible to release a FF ID? I do know you can not use sm04. Is there an alternative? please help!!!

[Former Member]

Pardeep -

I think you need to use SM04 to end the session associated to that particular FF id. If you are not able to see that id in your list on SM04 then you can use AL08 to determine which server the user is logged into (if load balancing is used) and then use SM51 to run a user list on that specific server.

Basically "Time out" of service ID's typically relates to the fact that their passwords donu2019t "time out" like dialog users do. Expiry of a session which is "hanging" for some reason is a different type of "time out" you may be experiencing here. There might be a process or a job which is hanging or is stuck in an endless loop? Take a look in your Firefighter log and check why the ID was requested and by whom.

Also check SM20 or the server statistics whether this Firefighter ID continued to start transactions or submit reports etc after the FF ID session had (officially) ended.

Best Regards,

Amol Bharti