Hi regarding Credit for returns

[Former Member]

HI Gurus

I have finished the entire process of Retruns,i got the return for credit document number

after that what is the procedure if we give this to customer

then next time he is buying from company what is the procedure and how we will adjust the amount

where we will do that in F-32 , F-28 or va01 where to do that

Thanks in advance

Rajesh

[Former Member]

Self answered

Thank u for all the Inputs

Rajesh

[Former Member]

Hi,

When you have issued a Credit note, it will show customer credit in FBL5N. You have to clear the customer line (Orginal Invoice debit to customer) with this credit note in F-32.

If you have already received the payment, then you adjust the credit for future supplies, which is normal procedure.

Thanks & regards,

R.Janakiraman

[Former Member]

dear Rajesh,

the value is credited to customer account after the credit memo is issued. you can see this value in customer line item thru Tcode:FBL5N.

Regards,

Abhee.