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Alerts problem and log

former_member1275317
Participant
0 Kudos

Hi,

I have found some error log in SLG1

Error while accessing container element ALERTLOGICAL_SYSTEM

Then i have done below activites

1.Try to use report SXMSALERT_LOGREADER to get the error details

2.Test your alerts using the report RSALERTTEST from Se38

3. Also run the report

RSXMB_ACTIVATE_ICF_SERVICES in XI so as to activate all the ICF services.

4. Go to SM59 --> RFC destination >CentralMonitoringServer XI Alerts. Try a test connection and emote l og on and check if user id and password ( PIRWBUSER ) is correct in this connection.

I have found some error details in SXMSALERT_LOGREADER report output

System_Failure:Password logon no longer possible - too many failed attempts

I think PIRWBUSER password hasbeen expired.

Now i have done troubleshooting of Alert configuration by running RSALERTTEST report.It triggering the alerts. How it is possible even after PIRWBUSER pwd exipred.

Please correct me if i'm wrong and let me know about system failure error.

Regards,

DEEP

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi

How you are setting container element ALERTLOGICAL_SYSTEM?

It can be PIRWBUSER expired. But now its locked

try with changing the password and unlock it.

Thanks

Gaurav

Answers (2)

Answers (2)

prateek
Active Contributor
0 Kudos

Check st22 for any dumps. You may even try changing the user to any other user with similar roles as PIRWBUSER.

Regards,

Prateek

Former Member
0 Kudos

Hi

run transaction SU01 and unlock the user PIRWBUSER

if you dont have the rights then ask to your basis guy to unlock this user

then your alert will work

regards

sandeep