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Quality notification

Former Member
0 Kudos

Dear All,

Thanks in advance.

How to release and When to release a quality notification??

How to assign the status for its completion status and when??

Reg

RPV

Accepted Solutions (1)

Accepted Solutions (1)

former_member186399
Active Contributor
0 Kudos

Dear Velu

This is a workflow implemented in my comp with workflow.

please go through you will get to know the flow and some idea

1)Creat notification type through QM01

2)Put the detials wherever required (plant, subject, priority)

3) Author has to identify the immediate task (header task) and has to assign it to the task owner.

4) Item level information can also be filled if preventive actions are to be recorded.

This includes defect location, defect types , Causes and Preventive tasks (item level task) .

5)Identify the co-ordinator who will own this notification process and will keep track of the tasks & will be responsible to complete the notifications.

6) Save the notification

7)Co-ordinator receives the notification

8)He checks the notification details and checks whether Author has assigned the correct task and task owners. If required he can change and also add tasks

9)Once Co-ordinator is satisfied with the notification content he selects the immediate task and releases it. (green flag)

10) Co-ordinator also releases the item level task (green flag). The status of the task changes from TSOS to TSRL

11) after all tasks are released Notification is put in process by releasing the green flag

12) Now the task owner receives the task

13) Task owner shall perform the assigned tasks, complete the notification by giving the necessary details and clicking on the u2018completeu2019 task button. The status of the task changes from TSRL to TSCO.

14) Once the task is completed Co-ordinator receives information that the task has been completed and can be verified.

15) Co-ordinator verifies the task completed and has to make it to u2018successfulu2019 if satisfied with the activities. TSCO to TSCO TSSC

16)The status of the task will change from TSCO to TSCO TSSC

17) The same procedure is used for all task whether it is Immediate task or an Item level task

18)All the tasks have to be made u2018successfulu2019 if the notification has to be completed.

19) Once all the tasks are made u2018successfulu2019 and no further actions are pending Co-ordinator can complete the notifications

20)He has click on the u2018Completeu2019 tab to do the same as shown below.

21)Completion of all the tasks will be indicated in the notification u2018Statusu2019 as u2018ATCOu2019 (All tasks Completed)

22)As we have to record the cost element of the notification it will automatically take you to KB21N transaction for capturing the activity cost.

23)Notification gets completed by this. Author and task owners get the information of the completion of the notification.

24)Task owners will be getting alerts for the completion of the task prior to the completion date and also if it is over due, with respect to the deadline manager system.

Regards

Gajesh

Answers (4)

Answers (4)

former_member608385
Active Participant
0 Kudos

Dear Velu,

Please go thru the below link hope that you will get every thing.

Regards.

link:[http://help.sap.com/saphelp_47x200/helpdata/en/2d/293d381f138268e10000009b38f8cf/frameset.htm]

Former Member
0 Kudos

Hi velu

Notfication release by pressing green flag at the header, notfiacation released when you have assign the task to it you can release and when task is over then close notification by the black flag

if any issue ask

Former Member
0 Kudos

HI

from QM01 when you creat a notification related to internal problem ot customer complaint or vendor aomplaint. after enter ing the complaint details save the notification.

1. it depends who deals with problem, the person when he starts to analyze he release the notification.

and then who examins the process and completes he close thenotification.

-ashok

Former Member
0 Kudos

Hi,

You can create quality notifications for following instances -

1) Complaints against Vendor

2) Complaints from Customer

3) Complaints for material / internal process

You can assign various tasks in the notification & also assign responsible person to the task. You will have to first release the task. Then after the tak is completed, mark the task as sucessfull & completed. After all tasks are marked as completed, then you can mark the notification as completed.

Regards,

Prashant