cancel
Showing results for 
Search instead for 
Did you mean: 

customer service

Former Member
0 Kudos

Hi gurus

Is their anything called customer service in SD module....

Ram

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi,

yes we have customer service module and even in sales also we have customer service.

IMG>Sales and Distribution>Sales>Sales Documents>Customer Service. we use in project related sales and resource related billing.

Regards,

Chandra

Former Member
0 Kudos

Customer service is used to handle all the post sale services that a company provides to a customer. It works in close conjunction with PM module since you have to perform a lot of Servicing with spare parts and stuff and map the repairs process in CS.

Former Member
0 Kudos

Hello,

Yes... there is a module called Customer Service CS.

http://help.sap.com/saphelp_47x200/helpdata/en/3c/abae15413911d1893d0000e8323c4f/frameset.htm

Check this link for more details.

Prase