on 12-16-2008 1:43 PM
Hi gurus
Is their anything called customer service in SD module....
Ram
Hi,
yes we have customer service module and even in sales also we have customer service.
IMG>Sales and Distribution>Sales>Sales Documents>Customer Service. we use in project related sales and resource related billing.
Regards,
Chandra
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Customer service is used to handle all the post sale services that a company provides to a customer. It works in close conjunction with PM module since you have to perform a lot of Servicing with spare parts and stuff and map the repairs process in CS.
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Hello,
Yes... there is a module called Customer Service CS.
http://help.sap.com/saphelp_47x200/helpdata/en/3c/abae15413911d1893d0000e8323c4f/frameset.htm
Check this link for more details.
Prase
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