on 12-15-2008 10:13 AM
dear friends,
can anyone please guide me on the process if i want to take a return delivery for a material which is part of BOM.
machine is delivered to the customer and one part of that is returned. so how to take the return delivery of that single material out of machine?
kindly guide.
Thanks.
Deepak...
Deepak,
You can create Return order for that single material with refrence to the sales order after creation of retur order you can do the returns delivery with reference to the return order.
But Before going to create return order you just make sure that itemcategory determination maintained for that return sales order+singlematerial itemcategory group-->retrun item itemcategory in VOV4 transaction.
I hope this will help you,
Regards,
Murali.
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Dear Deepak,
Depending Upon your Business actually.
Generally a retun Order is created with reference to a Invoice (Sales). Thus the process you have to take care of Billing to Sales Docu Copy controls. Item category Datermination Correctly.
Next the return Delivery and Billing.
you can create the new serial numbers for the return del material. But I think that the old Serial Numbers will not be accespted at the time of return, plz correct me If I am wrong
Regards,
A S
Edited by: SAP Consultant on Dec 16, 2008 11:43 AM
Thnx all...
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If you are talking of a sales BOM and that too when material movements are managed at the Item level, then you can take back the individual part as per the standard return process. I say this because sales BOM's does not do anything more than just serving as a mean to call up a bunch of materials in the sales order. SAP does not register that you sent a BOM with some unique numbering.
Yes but the situation can get complex if you also have serial no's, HU's etc involved in your process. Otherwise just create a return delivery w.r.t to invoice/Order and delete the other materials that you dont want.
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