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Q&A db

Former Member
0 Kudos

Hi Friends,

While going through ASAP tools I came across Q&A db.

Can you tell me where we can get such SAP standard questions? I learnt that they are available in sap.service.com, but not sure whether am correct or not. If they are available in sap service .com please tell me where to look for them?

I have pass word for sap.service.com.

Thank you in advance

Regards

Sudha

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member204513
Active Contributor
0 Kudos

Dear Sudha,

Go through this Link it will help you about QADB

http://help.sap.com/saphelp_46c/helpdata/en/c5/e691381d90070fe10000009b38f8cf/frameset.htm

I hope this will help you,

Regards,

Murali.

Former Member
0 Kudos

Dear Murali,

Thank you for your prompt reply. But am afraid to tell you that I did not understand that 'help' document. I expected some sort of standard questions, where can I get them if they are available..?

Also please do provide me guide lines to understand the link of help you forwarded me.

Regards

Sudha

former_member204513
Active Contributor
0 Kudos

Dear Sudha,

Sorry to scared you

Feel free!! why you afraid :):)

I have the questions but I am not able to post all the document because it contains 130 pages,I got from some site, even I forgot that link also ,other wise I might have given that link.

Find some of the questions here

A. Business Processes

1. Sales and Distribution

Questions:

Q: 1) Which departments/employees are responsible for the different sales processes in your company? Describe in detail the exception handling for these processes.

A:

1.1. Pre-Sales Handling

1.1.1. Sales Support (CAS)

1.1.1.1. Promotion Processing

Questions:

Q: 1) Do you currently run mailing campaigns?

A:

Q: 2) Do you use address lists for direct mailing? According to which criteria the address list should be reworked (for example, sales volume, equipment number, credit limi t)?

A:

Q: 3) Do you send mailing campaigns with samples, advertising goods?

A:

Q: 4) Do you use internet mailing for complaints processing?

A:

1.1.1.2.Sales Activity Processing

Questions:

Q: 1) Do you perform the following sales activities:

A:

Q: 2) Do you use address lists for direct mailing campaigns?

A:

Q: 3) Do you track customer complaints in service management?

A:

Q: 4) Do you record information on competitors or competitor products?

A:

Q: 5) Do you track information on prospective customers?

A:

1.1.2. Customer Inquiry

1.1.2.1. Customer Inquiry Processing

Questions:

Q:1) Describe your inquiry process in detail.

A:

Q: 2) Are alternative items required for inquiry processing and how do you handle them?

A:

Q: 3) Do you allow inquiries for products still under development (text item)?

A:

Q: 4) What texts are required in an inquiry?

A:

1.2. Sales Order Processing (Standard)

1.2.1. Customer Outline Agreement

1.2.1.1. Quantity Contract Processing

Questions:

Q: 1) What kind of contract do you use?

A:

Q: 2) Do you negotiate contracts to use as a basis for sales orders?

A: [ ]Yes

[ ]No

Q: 3) Do you use a certain order type to indicate that the sales order references a contract? If so, then for what reasons?

A:

Q: 4) Are there any time agreements that are relevant to contracts (for example, delivery times, commitment dates, validity periods)?

A:

Q: 5) Are your contracts valid for a set time period or do you offer renewals?

A:

Q: 6) Do you allow different customers to make release orders (call-offs) from the same contract?

A: [ ]Yes

[ ]No

Q:7) Do you check available stock (availability check)?

A: [ ]Yes

[ ]No

Q: 😎 Do you offer special prices or discounts for contracts (price agreements or contract prices)?

A:

Q: 9) Do you adjust prices after a period of time?

A: [ ]Yes

[ ]No

Q: 10) Do you want to reprice for release orders (call-offs)?

A: [ ]Yes

[ ]No

Q: 11) Do these contracts contain dates and quantities to which the customer must adhere?

A: [ ]Yes

[ ]No

Q: 12) Can you exceed these quantities in subsequent documents?

A: [ ]Yes

[ ]No

Q: 13) What are the requirements for completing a contract (for example, full value, quantity contracts)?

Q: 14) When a contract is created, should the follow-up activity be automatically created? If so, which type of activity (telephone call, letter, and so on)? Sales Letter)?

A:

Q: 15) Do you utilize resource-related billing for contracts? Describe in which cases do you use this functionality (for example, make-to-order production, specific services (consulting), service management)?

A:

1.2.1.2.Value Contract Processing

Questions:

Q: 1) What kind of contract do you use?

A:

Q: 2) Do you negotiate contracts to use as a basis for sales orders?

A: [ ]Yes

[ ]No

Q: 3) Do you use a certain order type to indicate that the sales order references a contract? If so, then for what reasons?

A:

Q: 4) Are there any time agreements that are relevant to contracts (for example, delivery times, commitment dates, validity periods)?

A:

Q: 5) Are your contracts valid for a set time period or do you offer renewals?

A:

Q: 6) Do you allow different customers to make release orders (call-offs) from the same contract?

A: [ ]Yes

[ ]No

Q: 7) Do you check available stock (availability check)?

A: [ ]Yes

[ ]No

Q: 😎 Do you offer special prices or discounts for contracts (price agreements or contract prices)?

A:

Q: 9) Do you adjust prices after a period of time?

A: [ ]Yes

[ ]No

Q:10) Do you want to reprice for release orders (call-offs)?

A: [ ]Yes

[ ]No

Q:11) Do these contracts contain dates and quantities to which the customer must adhere?

A: [ ]Yes

[ ]No

Q: 12) Can you exceed these quantities in subsequent documents?

A: [ ]Yes

[ ]No

Q:13) What are the requirements for completing a contract (for example, full value, quantity contracts)?

A:

Q:14) When a contract is created, should the follow-up activity be automatically created? If so, which type of activity (telephone call, letter, and so on)? Sales Letter)?

A:

Q:15) Do you utilize resource-related billing for contracts? Describe in which cases do you use this functionality (for example, make-to-order production, specific services (consulting), service management)?

A:

Q: 16) How do you determine which materials are permitted for value contracts (standard material, product hierarchy, assortment)?

A:

1.2.1.3. Processing Group Master Contracts

Questions:

Q:1) Do you offer master contracts to which other contracts are linked?

A:

1.2.1.4. Customer Scheduling Agreement Processing

Questions:

Q: 1) Do you need to schedule requested deliveries per item on various dates?

A:

Q: 2) How do you schedule the requested deliveries?

Explanation: Describe which time components you use, and what these depend on. Examples: loading time, packing time, transit time, transit lead time Time components can depend on the material, shipping point, and route.

A:

Q: 3) Do you check available stock (availability check) for scheduling agreements?

A:

Q: 4) Is the delivery schedule in your scheduling agreement for serial or replacements parts?

A:

Q:5) Do you use scheduling agreements with cumulative accounting? If so, describe in detail.

A:

Q: 6) Which partners are involved in the process?

Explanation: Note: Possible partners in the standard R/3 system include the sold-to party, goods recipient, payer, billed-to party, freight forwarders, and external service providers. Decide which partners you want to use.

A:

Q: 7) Are you using any EDI messages?

A:

1.2.2. Sales Order

1.2.2.1. Customer Quotation Processing

Questions:

Q: 1) Describe your quotation process in detail.

A:

Q: 2) What texts are required on a quotation?

A:

Q: 3) Which information (for example, prices) is passed to subsequent documents?

A:

Q: 4) Are there any time agreements that are relevant to quotations (for example, delivery time, commitment dates, validity periods)?

A:

Q: 5) Do you pass requirements to MRP for quotations?

A:

Q: 6) Do you want to assign order probabilities to quotations?

A:

1.2.2.2. Sales Order Processing

Questions:

Q: 1) Does your organization have specialists who only process specific types of customer orders (for example government,international, OEM, reseller) or products (for example, specific product lines)?

A:

Q: 2) Do you presently separate your standard orders by any variables (for example, document type, sales organization, sales representative, customer type) for ease of processing or reporting purposes?

A:

Q: 3) What information do you capture on a sales order? List your current sales order types (including returns and credit/debit memo requests).

A:

Q: 4) How do you receive orders?

A: [ ] Telephone

[ ] FAX

[ ] EDI

[ ] Internet

[ ] Others

Q: 5) Do you convert other sales document types (such as inquiries, quotations) into sales documents?

A:

Q: 6) When creating an order, do you check to see if the purchase order has been used already?

A: [ ]Yes

[ ]No

Q: 7) List the reasons for creating a sales order.

A:

Q: 😎 For what reasons would an order or line item be rejected?

A:

Q: 9) What are your rules for checking available stock? Describe them in detail.

A:

Q: 10) Do you compute different lead times (for example, picking, packing, loading or replenishment lead times)? Please describe in detail.

Explanation: Note: The consignment stores are usually in the vicinity of the goods recipient. The customer would like to receive the goods on a just-in-time basis, so lead times are included in delivery scheduling.

A:

Q: 11) Do you have a standard lead time in days for the customer#s requested delivery date?

A: [ ]Yes

[ ]No

Q: 12) Do you pass your sales plan on to demand management?

A:

Q: 13) How do you schedule deliveries?

A: [ ] Daily

[ ] Weekly

[ ] Monthly

[ ] Posting period

Q: 14) What types of text do you require on your sales documents? Are they required on output?

Explanation: Note: Decide how each text type will be filled. For example, a text can be copied from the customer master, material master, preceding document, or standard text. In addition, INCLUDE commands must be added to delivery note forms for all text types that you want to print.

A:

Q: 15) What information from a sales document do you consider obligatory and would like to appear on an incompletion log if missing? Do you want it to be possible to save the document as incomplete if any of this information is missing?

A:

Q: 16) Do you have company-standard codes to track the status of a sales document? If so, what are they?

A:

Q:17) Do you send order confirmations? If yes, how?

A:

Q: 18) Do you take your materials in your customers stock into account when planning materials?

A:

Q: 19) Do you sell goods that you purchase from a vendor? Do you always purchase these materials, or only for certain orders?

A:

Q: 20) Do you receive goods directly from your vendor to fulfill your customer orders?

A:

Q: 21) Does each item have different detailed information? For example, do they have different ship-to parties?

A:

Q: 22) Do shipping notifications create expediting documents?

A: [ ]Yes

[ ]No

Q: 23) Do you send replacement, additional or alternative materials free-of-charge?

A:

Q: 24) Do you offer a set of products (Sales BOM)? Please describe the pricing and availability processing in detail.

A:

Q: 25) Do you use serial materials? Describe in detail.

A:

Q: 26) In certain orders, do you not invoice the customer for the materials?

A: [ ]Yes

[ ]No

Q: 27) How do you handle free materials (e.g. samples, donations). Do you use a separate item or separate order type?

A:

Q: 28) Do you have specific costing requirements for free materials?

A:

Q: 29) How do you handle free goods in a sales order (with or without a separate item for the free good item)?

A:

Q: 30) How do you handle issuing of assets, waste, raw material, analysis?

A:

Q: 31) Do you have special requirements (e.g. promotions) for different account postings (e.g. cost center, profit center)?

A:

Q: 32) When listing sales orders on the screen for further processing, what information do you need to show?

A:

Q: 33) Do you handle customer-specific inventory?

A:

Q: 34) How do you follow up on your customer requirements? See also production planning processes.

A:

Q: 35) Do you want to personalize your sales order entry screens?

A:

1.2.3. Risk/Credit Management

1.2.3.1. Credit Control

Questions:

Q: 1) Do you have a current policy on risk management/credit control? Describe in detail.

A:

Q: 2) What kinds of risk management do you use?

A:

Q: 3) How do you handle risk management in your company? Describe the procedure in detail.

A:

Q: 4) What department is responsible for monitoring and controlling credit?

A:

Q: 5) At which organizational level is the responsibility for credit limit assignment?

A:

Q: 6) If you use other organizational levels, describe them in detail.

A:

Q: 7) Is credit control carried out in distributed systems?

A:

Q: 😎 How do you handle the review of blocked sales documents (for example, send mail to credit representative)?

A:

Q: 9) At which step in the sales process and at what level do you use risk management (e.g. sales order, delivery)?

A:

Q: 10) Which parameters are considered in the credit check (for example, maximum document value, time period), and how does the system react if the credit limit is exceeded (warning, block, error message)?

A:

Q: 11) Do you have a default max. credit limit for new customers?

A:

Q: 12) If you use payment cards, describe the authorization procedure in detail.

A:

Q: 13) Define at which level in your price determination a credit check is carried out.

A:

Q: 14) Do you want the system to carry out credit limit checks automatically (for example, using batch jobs)?

A: [ ]Yes

[ ]No

1.2.4. Backorder Processing

1.2.4.1. Backorder Processing

Questions:

Q: 1) Do you process backorders (orders which can't be shipped when they're requested)?

A: [ ]Yes

[ ]No

Q: 2) How do you resolve missing parts situations?

A:

Q:3) Do backorders receive priority over normal deliveries (sales)?

A: [ ]Yes

[ ]No

1.2.5. Shipping

1.2.5.1. Delivery Processing

Questions:

Q: 1) List all documents required to complete the delivery process (e.g. picking list, packing list or bill of loading) and what information they contain.

Explanation: Note: For each document, collect sample printouts and decide which information (data fields) the documents must contain.

A:

Q: 2) If you have multiple plants, how do you determine what plant a product is delivered from?

A:

Q: 3) How do you determine multiple shipping points?

Explanation: Note: In R/3, shipping point determination depends on the following objects: - Plant - Shipping condition (goods recipient) and - Loading group (material master). Decide which shipping point you want the system to offer as a default, or the alternative shipping points you would like to overwrite the default with.

A:

Q: 4) Do you redetermine routes at the time of delivery?

Explanation: Note: The route with transit time and transit lead time is used for delivery scheduling, for example. In the delivery, an alternative route for the sales order or scheduling agreement can be selected depending on different weight groups.

A:

Q: 5) Do you compute different lead times (for example, picking, packing, loading or replenishment lead times)? Please describe in detail.

Explanation: Note: Describe the lead times you use for delivery scheduling, and the objects (customer, route, material, shipping conditions) that these lead times depend on.

A:

Q: 6) Do you have a standard lead time in days for the customer#s requested delivery date?

A:

Q: 7) If you use batches, when do you determine them?

A:

Q: 😎 How do you determine serial numbers in deliveries, if used?

Explanation: Note: Serial numbers can be assigned at various points such as at the goods receipt posting (from the production line) or later when the delivery is created.

A:

Q: 9) Do you add additional prices at the delivery time (for example, packing or postage costs)?

Explanation: Note: It is possible to invoice logisitics costs depending on objects in the delivery note, such as shipping conditions, packaging, or route. These price elements are then copied into the invoice. Decide whether and how these logistics costs are determined automatically.

A:

Q: 10) How do you create deliveries?

A:

Q: 11) Do you ever group deliveries together for different reason (e.g. freight lists, loading list, collective picking)?

A:

Q: 12) Do you use labels with bar codes? How?

Explanation: Note: With multilevel packing, you can print out labels for different packaging levels. Examples of packaging levels are boxes, wire baskets, and pallets. Decide on the information and format for the labels. Note the special printer requirements.

A:

Q: 13) Do you allow items that weren't in the sales order to be added to a delivery?

A:

Q: 14) What types of text do you require in your delivery documents, and are they required on output?

Explanation: Note: Decide how each text type will be filled. For example, a text can be copied from the customer master, material master, preceding document, or standard text. In addition, INCLUDE commands must be added to delivery note forms for all text types that you want to print.

A:

Q: 15) What information do you consider necessary for a delivery and would like to appear on an incompletion log if missing?

Explanation: Control Incompletion check

A:

Q: 16) Do your customers accept partial deliveries in case of lack of availability and what are the rules for creating them?

A:

Q: 17) Do you allow sales orders to be combined or split for delivery and what are the rules?

Explanation: Note: The standard R/3 system always attempts to merge deliveries with certain identical header data (such as identical partners, Incoterms, terms of payment, etc.). You can program additional merging or splitting criteria into the copying control between delivery and invoice.

A:

Q: 18) Do you check the available stock of an item in the delivery?

Explanation: Note: When you check the availability, you should also decide what your ATP quantity should be. For example, should it only include the physical stock quantity, or should it also include goods receipts, production orders, and purchase orders?

A:

Q: 19) Do you track Over Delivery or Under Delivery tolerance percentages for your customers?

A:

Q: 20) What should happen if the delivery quantity differs from the order quantity?

A:

Q: 21) What are the reasons you would ever block a sales document from delivery?

A:

1.2.5.2. Proof of Delivery

Questions:

Q: 1) Are there business transactions for which the invoice is only generated when the customer has confirmed the arrival of the delivery?

A:

Q: 2) Do you often have deliveries for which the delivery quantity varies or is not known exactly at the time of delivery?

A:

1.2.5.3. Picking

Questions:

Q: 1) Will you use the SAP Warehouse Management component?

A: [ ]Yes

[ ]No

Q: 2) Do you use Lean WM for picking?

A: [ ]Yes

[ ]No

Q: 3) Is the picking process handled via an external system?

A: [ ]Yes

[ ]No

Q: 4) Which activities do you carry out during the picking process?

Explanation: Description of process steps

A:

Q: 5) Do you have material that:

A:

Q: 6) Do you confirm your picking process?

A: [ ]Yes

[ ]No

Q: 7) Do you group deliveries together to expedite the picking process (picking wave)?

A: [ ]Yes

[ ]No

Q: 😎 Are you supported by a sub-system when picking (e.g. radio, PDC, warehouse control unit, etc.)?

A:

Q: 9) How do you determine the location at which an item must be picked?

Explanation: Note: In R/3, the picking/storage location is determined in the delivery by the plant, shipping point, and storage condition. What other criteria determine your picking location?

A:

1.2.5.4. Packing Processing

Questions:

Q: 1) Describe your packing process in detail.

A:

Q: 2) Would you require a packing proposal in sales documents?

A:

Q:3) Do you want to use multi-level packing? That is, do you combine materials in other units?

Explanation: Control of functionality using relevant assignment of article group shipping material in article master.

A: [ ]Yes

[ ]No

Q: 4) Are you currently using any external software for packing?

A:

Q: 5) Do you combine packed materials into other units (shipping units), for example, several packages into one container?

A: [ ]Yes

[ ]No

Q: 6) What packing materials do you use?

A:

Q: 7) Do you need to check the maximum capacity limit of packing materials?

Explanation: Maintaining capacity limit for articles.

A: [ ]Yes

[ ]No

Q: 😎 Do you need direct verification for information on the physical packaging transaction on the packing station for the R/3 System?

A:

Q: 9) Do you want to send the pallet identification information to your customer?

A:

1.2.5.5. Goods Issue Processing

Questions:

Q: 1) When do you process goods issue and how (delivery time, transportation time)?

Explanation: Note: An SD order creates a delivery immediately, which does not need to be picked. You only need to post the goods issue to build up the customer consignment stock. Decide when and where the goods issue is to be posted (for example, manually or in batch).

A:

1.2.5.6. Goods Issue Cancellation

Questions:

Q: 1) Under which circumstances would you cancel goods issue?

A:

1.2.5.7. Creation of a Quality Certificate

Questions:

Q: 1) Which types of certificate will you create for your customers?

Explanation: For example, certificate of analysis, inspection certificate

A:

Q: 2) Describe the typical layout that you use for quality certificates.

A:

Q: 3) Name the essential data for the certificate.

A:

Q: 4) Do you create user-specific quality certificates (layout)? If yes, are there differences in the layout and data contents? Give example copies.

A:

Q: 5) Which texts and information should the certificates contain?

Explanation: For example, references to country norms or other comments

A:

1.2.6. Warehouse Management

1.2.6.1. Stock Removal Processing

Questions:

Q: 1) Do you maintain removal strategies (for example, storage types, storage sections, storage bins)?

A:

Q: 2) Will you carry out multiple removals of stock from storage at one time?

A: [ ]Yes

[ ]No

Q: 3) Which of these stock removal strategies are used for internal procurement?

A:

Q: 4) Do you currently create deliveries for internal procurement of materials from plant to plant?

A: [ ]Yes

[ ]No

Q: 5) Which picking strategies do you use?

A:

Q: 6) Upon what does the your choice of strategy depend (only in the case of several different strategies)?

A:

Q: 7) On which parameters does the storage bin search process depend when items are removed from storage (e.g. article, type of movement, etc.)?

A:

Q: 😎 Do you carry out complete pallet removals and subsequent return transfers? If so, to which location is the merchandise returned?

Explanation: Withdrawal of whole pallet = requirement to remove all stock

A:

Q: 9) Which documents are generated, at which times, and with which information, when stock is taken out of storage?

A:

Q: 10) Do you confirm the stock removal?

A:

Q: 11) Will you maintain picking strategies?

A:

1.2.6.2. Confirmation of Removal f. Storage

Questions:

Q: 1) How are the picking results confirmed?

A:

Q: 2) Do you want to confirm the quantities involved in when stock is placed into or taken out of storage manually or automatically?

A:

1.2.6.3. Difference Processing

Questions:

Q:1) Do you inform the vendor of differences in your favor arising at the time of goods receipt?

A:

Q: 2) Is the vendor supplied with a special document confirming the merchandise received (or signature on corrected delivery note)?

A:

Q: 3) How do you handle stock differences that are noticed either at the time of transfer order confirmation or continuous inventory based on bin-to-bin transfer?

A:

1.2.7. Shipment

1.2.7.1. Transportation Planning and Processing

Questions:

Q: 1) Do you plan transportation yourself?

A:

Q: 2) Do you use any third-party transportation systems?

A: [ ]Yes

[ ]No

Q: 3) Describe your transportation handling in detail.

A:

Q: 4) What carriers do you use to transport goods?

A:

Q: 5) How do you select your carriers?

A:

Q: 6) How do you create shipments?

A:

Q: 7) Do you have Individual and/or Collective Shipments?

A:

Q: 😎 Do you use one mode of transport per route or a combination of modes per route, e.g. road, rail, sea?

A:

Q: 9) Do you need leg determination?

A:

Q: 10) List all documents required to complete the transportation process.

A:

Q: 11) Do you record the progress of the shipment?

A:

1.2.7.2. Shipment Cost Calculation and Settlement

Questions:

Q: 1) Is freight charged to the customer or does the company absorb the cost?

A:

Q: 2) How do you calculate your freight costs (freight pricing procedure)?

A:

Q: 3) Are you using multi-dimensional scales for freight calculation?

A:

Q: 4) How do you post your freight costs to accounting?

A:

Q: 5) Do you verify invoices for your forwarding agents? If so, which rules do you use?

A:

1.2.8. Billing

1.2.8.1. Processing Billing Documents

Questions:

Q: 1) Do you centralize or decentralize your settlement processing?

A:

Q: 2) Are billing documents created individually (one billing document per sales order or delivery) or collectively (one or more billing document for several orders or deliveries)?

Explanation: Note: The standard R/3 system always attempts to merge deliveries with certain identical header data (such as identical partners, Incoterms, terms of payment, etc.). You can program additional merging or splitting criteria into the copying control between delivery and invoice.

A:

Q: 3) Which documents are your billing documents based on (e.g. order, delivery)? Please describe in detail.

Explanation: Note: Answer the same question for all other transactions such as returns, credit memos, debit memos, and normal sales.

A:

Q: 4) Are billing documents processed online or in batch? Describe the process for reviewing exception messages/error logs.

A:

Q: 5) How do you determine the send time for output?

A:

Q: 6) Do customers have a predefined time when they receive invoices (billing schedules)?

Explanation: Note: In the customer master, you can specify a special calendar so that invoices can only be created on particular days. However, you should restrict the number of different calendars.

A:

Q: 7) In which cases do you combine or split orders/deliveries into invoices? Describe your consolidation/split criteria (e.g. payment terms, customer, export data).

Explanation: Note: The standard R/3 system always attempts to merge deliveries with certain identical header data (such as identical partners, Incoterms, terms of payment, etc.). You can program additional merging or splitting criteria into the copying control between delivery and invoice.

A:

Q: 😎 What type of billing documents are created (e.g. invoice, pro forma invoice, credit notes, debit notes, export invoice)?

A:

Q: 9) Do you need an invoice for free-of-charge products?

A:

Q: 10) Periodic billing allows a specified amount to be billed over a certain time period. Do you utilize periodic billing (e.g. for rental contract type documents)?

A: [ ]Yes [ ]No

Q: 11) Do you use down payments?

A:

Q: 12) Milestone billing allows you to bill once a certain work level has been reached. Do you use milestone billing (e.g. for make-to-order type documents)?

A: [ ]Yes [ ]No

Q: 13) How are prices copied from sales documents to billing documents?

A:

Q: 14) In what cases can quantity differences occur between sales documents and billing documents? (for example, price changes, currency fluctuations, taxes, inflationary adjustments)?

A:

Q: 15) Do you wait to bill the customer until receipt of delivery has been confirmed?

A:

Q: 16) What are the reasons you would ever block a delivery from creating an invoice?

A:

Q: 17) What types of text are required in your billing documents? Are they required on output?

Explanation: Note: Decide how each text type will be filled. For example, a text can be copied from the customer master, material master, preceding document, or standard text. In addition, INCLUDE commands must be added to billing documents for all text types that you want to print.

A:

Q: 18) What information is required in your lists of deliveries due for billing (billing due list)?

Explanation: Note: These lists can be modified to some extent. For example, you can add or delete columns.

A:

Q: 19) What information do you require in your billing document lists?

Explanation: Note: These lists can be modified to some extent. You can add or remove columns.

A:

Q: 20) When do you want to post accounting for your sales invoices (e.g. immediately, after review)?

A:

Q: 21) Which information is required for the accounting document (for example, reference number)?

A:

Q: 22) Describe your payments processes in detail.

A:

Q: 23) What kind of payments do you receive from the customer?

A:

1.2.8.2. Pro forma Invoice Processing

Questions:

Q: 1) What type of billing documents are created (e.g. invoice, pro forma invoice, credit notes, debit notes, export invoice)?

A:

1.2.8.3. Invoice List Processing

Questions:

Q: 1) Would your customers require a list of all billing documents that were created for a specified period (e.g. all documents from 1-15 of the month)?

A:

Q: 2) Are there any special discounts that would be applied to this invoice list?

A:

1.2.8.4. Billing Document Cancellation

Questions:

Q: 1) Under which circumstances and why would you cancel a billing document?

A:

Q: 2) Do any activities follow cancellation, for example, credit releases?

A:

1.2.9. Output

1.2.9.1. Output Transfer

Questions:

Q: 1) Do you require shipment documents for physically transporting the merchandise? If so, what form of document (e.g. paper, EDI)?

A:

Q: 2) What information do these documents contain?

Explanation: Note: Collect sample printouts for billing documents, credit memos and debit memos, and decide which information (data fields) these documents should contain.

A:

Q: 3) How are billing documents to be transmitted?

A: [ ] Paper [ ] Telephone [ ] Fax [ ] E-mail [ ] EDI

Q: 4) How are deliveries to be transmitted?

A: [ ] Paper [ ] Telephone [ ] Fax [ ] E-mail [ ] EDI

Q: 5) How are shipping documents to be transmitted?

A: [ ] Paper [ ] Telephone [ ] Fax [ ] E-mail [ ] EDI

Q: 6) How are sales documents to be transmitted?

A: [ ] Paper [ ] Telephone [ ] Fax [ ] E-mail [ ] EDI

Q: 7) How are sales activity documents to be transmitted?

A: [ ] Paper [ ] Telephone [ ] Fax [ ] E-mail [ ] EDI

Q: 😎 What information do these documents contain?

A:

Q: 9) How are sales documents to be transmitted?

A: [ ] Paper [ ] Telephone [ ] Fax [ ] E-mail [ ] EDI

Q: 10) What correspondence do you wish to send?

A:

Q: 11) Would you not like to post a material account to the vendor as an offsetting account?

A: [ ]Yes [ ]No

1.2.10. Information System

1.2.10.1. Evaluations: Logistics Information System

Questions:

Q: 1) Which analysis system is defined in your company?

A:

Q: 2) Please describe in detail the different analyses/reports that you will use.

Explanation: For each report, specify the receiver of the report, the reporting frequency and content of the report. The content should describe the key figures of the report and state the different levels, at which these key figures are aggregated.

A:

1.3. Sales Order Processing: Make/Assembly To Order

1.3.1. Customer Outline Agreement

1.3.1.1. Quantity Contract Processing

Questions:

Q: 1) What kind of contract do you use?

A:

Q: 2) Do you negotiate contracts to use as a basis for sales orders?

A: [ ]Yes [ ]No

Q: 3) Do you use a certain order type to indicate that the sales order references a contract? If so, then for what reasons?

A:

Q: 4) Are there any time agreements that are relevant to contracts (for example, delivery times, commitment dates, validity periods)?

A:

Q: 5) Are your contracts valid for a set time period or do you offer renewals?

A:

Q: 6) Do you allow different customers to make release orders (call-offs) from the same contract?

A: [ ]Yes [ ]No

Q: 7) Do you check available stock (availability check)?

A: [ ]Yes [ ]No

Q: 😎 Do you offer special prices or discounts for contracts (price agreements or contract prices)?

A:

Q: 9) Do you adjust prices after a period of time?

A: [ ]Yes [ ]No

Q: 10) Do you want to reprice for release orders (call-offs)?

A: [ ]Yes [ ]No

Q: 11) Do these contracts contain dates and quantities to which the customer must adhere?

A: [ ]Yes [ ]No

Q: 12) Can you exceed these quantities in subsequent documents?

A: [ ]Yes [ ]No

Q:13) What are the requirements for completing a contract (for example, full value, quantity contracts)?

A:

Q: 14) When a contract is created, should the follow-up activity be automatically created? If so, which type of activity (telephone call, letter, and so on)? Sales Letter)?

A:

Q: 15) Do you utilize resource-related billing for contracts? Describe in which cases do you use this functionality (for example, make-to-order production, specific services (consulting), service management)?

I hope this will help you,

Regards,

Murali.

Former Member
0 Kudos

Hi Murali,

I'm very thankful to note questions that you forwarded me.

It would be grateful for me if you could send me that web site from where you got questions, provided you could recollect them.

Regards

Sudha