on 12-12-2008 5:30 AM
i am creating an order for the service items , and i am getting the error message in vao1 like customer 27823738 has been assigned order block , please guide me how to overcome this.
Dear SD Beginer,
This due to the customer 27823738 as been blocked for the orders to remove the order block for that customer.
Go to XD05 transaction enter customer 27823738 and sales area data then press enter now syatem will take you to the Customer block detail screen here you can find the Order block under sales and Distribution Blocks screen you remove those blocks then save the changes.
Now you come out from the VA01 screen again you enter system will accept the customer 27823738
Note:- Please consider responsible person who has blocked that customer,before going to removing the block.
I hope this will help you,
Regards,
Murali.
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Dear SD,
Go to:
T. Code: XD02
Key-in Customer Details, like Customer-ID (27823738), Company Code & Sales Area Data (must be as same as used to create Sales Order); and "Enter"
On to nex screen, from Menu-Bar:
Extras --> Blocking Data
Here, you will find two Tabs, namely: Posting Block & Sales and Distribution Blocks.
Ensure that the Fields: Sales Area & Selected Sales Area within
Tab: Sales and Distribution Blocks --> Sub-Tab: Order Block;
have been maintained with entries to Block: Order Block (as in your case).
Alternatively,
T. Code: XD05
Key-in the Customer-Details (as explained in above case), and "enter".
On to the next screen (same as XD02>Extras> Blocking Datas)
Check the same as explained in Above-explainaion.
Best Regards,
Amit
Note: Please, create fresh Sales Order, once changes are made for said customer.
Best Regards,
Amit.
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Thank you deepak ,murali and amit .
now i had another problem the customer limit has exceedeed so i went
value of material code is not coming from billing document,
but extracting from "Old material number" in material master.
into fd32 and seen that credit value is exceeded . there i seen the credit limit as 75,000 and credit exposuer as 93000 so i tryed to increase the limit to 1,75,000 but the system gave a message like maximum individual credit limit should be 75,000.
1.so tell me how to increase the limit here and also tell me another option like i can post the amount of customer into the system against the open items .
2.here horizion period is blank for this customer , what is the use of it and when we maintain it as blank
Dear SD,
1.System is not allow you to increase the customer credit limit due individual credit limit
-->You can increase the individual credit limit from 75000 to 175000 or 200000 in FD32 transaction under control data
-->But when you increase the individual credit limit you need to consider the total amount,the individual credit limit should be lower than total amount.
2.Date of credit horizon
If this indicator is set, only the outstanding sales values which fall within the defined credit horizon are taken into account when calculating the credit limit used.
The date defaulted in this field is the smallest horizon specified for the customer and the risk category in Customizing for credit control. If a horizon has not been specified in Customizing, the system defaults the current date, and all outstanding sales values are taken into account for the credit limit used.
Procedure
Enter the required date. The system calculates the proportion of the total commitments that have reached the credit limit by the specified date.
I hope this will help you,
Regards,
Murali.
i did the same as you all said and increaded the credit limit . and now i created a fresh order and i am not able to do billing.
when i am saving a sales order it gaving me messege oldest of open items over due and then i saved thre order .this order is related to service items and we dont have any delivery.so i clicked on billing in the sales order to go to billing and here i got the message like processing status as incorrect then i went to the log and seen the message like this 9638208732 000000 Document cannot be billed due to credit limit check.
earlier the customer has execced the credit limit then i went in to fd32 and there i increased the credit limit. in the sales order item schedule lines also i am seeing the confirmed quantity( it is a service item) so tell me where i did worng and i will correct it.
Hi,
In tcode XD05 , u can remove the customer block. click on Sales Area by Customer & than remove the block status from the ORDER BLOCK.
Reg
Deepak
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