wrong account for customer in accounting document

[Former Member]

A sales order has been created and basing on the order invoice has been created, In the subsequent accounting document the total value of the document is being posted to one specfc account. This is customized sales document. The document flow is SLAES ORDER, INVOICE, ACCOUNTING DOCUMENT. THe item category is manually entered for each level.

Please also note that the item category is entered manually in teh sales order. In all the standard sales orders, the total value of the order is posting to the respective customer accounts. But in the case this special document type the total value of the order is posting to 1 specfic GL account instead of to the customer account.

I would like to know how the system might pick up the customer number for the standard sales orders and the specfied GL account for the specfied document type.

How does the system assign the accounts on the accounting documents.

[Former Member · Accepted solution]

For sales, the evtry passed by system usually is

Customer in sales order - debit

Sales - credit

Customer is available in sales order, deliverya and billing

sales account is picked up from VKOA screen settings for transaction key ERL.

[Former Member]

Hello,

As you know while doing the invoice, the system Debit the customer and Credit the sales revenue. The debit part will take place with respect your customer in the billing document ahich in turn post it to the Reconcilation account.

The sales revenue posting is based on the account determination we maintain in VKOA.

Check your revenue account determination in VKOA, are you using any other access with respect to item categroy?

Prase