on 12-11-2008 8:48 AM
There is a user( 41.220.75.3 ) who is experiencing hanging problems when trying to connect to my appliation (172.16.5.12 )thru saprouter. below is a line from saprouttab file
P 41.220.75.3 172.16.5.12 3201
I've restarted saprouter several times & even rebooted the machine hosting saprouter program to no avail. My network admin assures me there is no problem with the network
Any idea around this ? How do I ensure port 3201 is up & running
regards
Hi there
You can test with telnet if you can reach a certain port. In your case you will have to, test the connection from the client to the saprouter: cmd> telnet <saprouterhost> <saprouterport>
And the connection from the saprouter to the SAP system, run this command on the saprouter server: cmd> telnet 172.16.5.12 3201
If you get a blank screen, then the connection works, you get an error otherwise.
Regards Michael
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Thanks Mike
I've just done a telnet from a onother server within the building . port 3201 is up
PRD:prdadm 9%
PRD:prdadm 9% telnet 172.16.5.12 3201
Trying 172.16.5.12...
Connected to 172.16.5.12.
Escape character is '^]'.
This user is trying to connect from another country. Is there a test he can run from his end just to find out where the problem is
Regards
>This user is trying to connect from another country. Is there a test he can run from his end just to find out where the problem is
Yes...
telnet <public ip of the router> 3299
where 3299 is the port in which router runs.. Check if the user is able to connect through the public ip of the router from his location.
Cheers,
Jazz
thats my sarouter log file
$
$ tail -900f router_log
Thu Dec 11 11:13:12 2008 INIT LOGFILE
Thu Dec 11 11:13:12 2008 READ ROUTTAB /export/home/ftpuser1/saprouter/saprouter_Sol64/saprouttab o.k.
Thu Dec 11 11:58:10 2008 CONNECT FROM C1/- host 172.16.5.11/61231 (QAS)
Thu Dec 11 11:58:10 2008 CONNECT TO S1/2 host 194.39.131.34/sapdp99 (194.39.131.34) (p:CN=sapserv2, OU=SAProuter, O=S)
Thu Dec 11 11:58:16 2008 DISCONNECT C1/2 host 172.16.5.11/61231 (QAS)
Thu Dec 11 11:58:16 2008 CONNECT FROM C2/- host 172.16.5.11/61234 (QAS)
Thu Dec 11 11:58:16 2008 CONNECT TO S2/1 host 194.39.131.34/sapdp99 (194.39.131.34) (p:CN=sapserv2, OU=SAProuter, O=S)
Thu Dec 11 11:58:21 2008 DISCONNECT C2/1 host 172.16.5.11/61234 (QAS)
Thu Dec 11 12:01:09 2008 CONNECT FROM C1/- host 172.16.5.11/61290 (QAS)
Thu Dec 11 12:01:09 2008 CONNECT TO S1/2 host 194.39.131.34/sapdp99 (194.39.131.34) (p:CN=sapserv2, OU=SAProuter, O=S)
Thu Dec 11 12:01:14 2008 DISCONNECT C1/2 host 172.16.5.11/61290 (QAS)
Thu Dec 11 12:01:14 2008 CONNECT FROM C2/- host 172.16.5.11/61293 (QAS)
Thu Dec 11 12:01:14 2008 CONNECT TO S2/1 host 194.39.131.34/sapdp99 (194.39.131.34) (p:CN=sapserv2, OU=SAProuter, O=S)
Thu Dec 11 12:01:19 2008 DISCONNECT C2/1 host 172.16.5.11/61293 (QAS)
Thu Dec 11 12:49:11 2008 CONNECT FROM C1/- host 172.16.5.11/61999 (QAS)
Thu Dec 11 12:49:11 2008 CONNECT FROM C2/- host 172.16.5.11/62000 (QAS)
Thu Dec 11 12:49:11 2008 CONNECT TO S1/3 host 194.39.131.34/sapdp99 (194.39.131.34) (p:CN=sapserv2, OU=SAProuter, O=S)
Thu Dec 11 12:49:11 2008 CONNECT TO S2/4 host 194.39.131.34/sapdp99 (194.39.131.34) (p:CN=sapserv2, OU=SAProuter, O=S)
Thu Dec 11 12:49:26 2008 DISCONNECT C1/3 host 172.16.5.11/61999 (QAS)
Thu Dec 11 12:49:26 2008 CONNECT FROM C3/- host 172.16.5.11/62005 (QAS)
Thu Dec 11 12:49:26 2008 CONNECT TO S3/1 host 194.39.131.34/sapdp99 (194.39.131.34) (p:CN=sapserv2, OU=SAProuter, O=S)
Thu Dec 11 12:49:26 2008 CONNECT FROM C5/- host 172.16.5.11/62006 (QAS)
Thu Dec 11 12:49:26 2008 DISCONNECT C2/4 host 172.16.5.11/62000 (QAS)
Thu Dec 11 12:49:26 2008 CONNECT TO S5/4 host 194.39.131.34/sapdp99 (194.39.131.34) (p:CN=sapserv2, OU=SAProuter, O=S)
> he is getting request timed out when he telnets as below
> telnet 172.16.5.12 3201
You said he is in a different country and thus, i suppose on a different network. In this case, there is no point if he telnet 172.16.5.12 (your sap ip address) from his box (unless he is using a VPN).
If he needs to connect through router, he should connect through the public ip address of the sap router. Your sap router should be having a public ip.. right? Ask the user if he is able to telnet that public ip address of the router to port 3299 (router port).
Regards,
Jazz
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