Script output alignment Perfect in QA..but not in production

[Former Member]

Hi Experts,

Script output is perfect in Quality server.But misaligned in Production.

Script is triggered as FAX output in SOST.

I'm not able to see the logos and data misaligned in production SOST trasaction.

Moreover the background in QA is white.....But in production is Greyed...

Is there any setting to be done???

All the objects required including the logos are transported perfectly.

Thanks in Advance.

Regards,

Balaji R

[Former Member · Accepted solution]

check if the same printer or different printer is used in QA and production

[Former Member]

Assigned Printer used in QA in Production in the output device tab in SU01

[Former Member]

Thanks for your suggestion..

Every object has been transported perfectly.....

My question why my output is in the form of list display in PROD.........

Is there any setting made while triggering FAX.. to be a Print preview or as List display..

Plz help......

Best Regards

Balaji R

[Former Member]

Hi,

Once check,what ever the printers are used in Quality and Production and also check the forms in Quality and Production.Some tinmes the changes of the form are missing.

[Former Member]

while assining the output type check the field MEDIUM .

in MEDIUM you have

print

mail

Fax like more options is there....

[Former Member]

Hi ,

Now i found that in SOST transaction.....

In QA it showing the print preview of script.

While in Prod it is showing the script as LIST display .... so misaligned.

My question how to revert back the LIST display output to normal print preview,,

Any ideas plz.....?????

[Former Member]

transport again you changes to prod

[Former Member]

Hello,

Please check the Printer setting in Production when compared to QA. Might be a issue with the Font that you are using, not installed in the printer.

Thanks,

Jayant