Error On SAProuter when Opening Service Connection

[Former Member]

I am getting following error after opening the service connection,

When SAP tries to Login please help.

connection to XXX.XXX.XXX.XXX:3299 timed out

Location SAProuter 39.2 (SP4) (using third-party library) on sapserv2a

Time Tue Nov 18 12:44:32 2008

Component NI (network interface)

Release 710

Version 39

Module nirout.cpp

Line 6618

Method RTPENDLIST::timeoutPend: no route completion within 60s (ROUTED)Return Code -5

Counter 20548

Regards,

Ritesh Bhatia,

[Former Member]

Thanks for the reply

[Former Member]

> connection to XXX.XXX.XXX.XXX:3299 timed out

I suppose XXX.XXX.XXX.XXX is your router's public ip for the router. The error shows that its not able to connect to 3299 of the public ip XXX.XXX.XXX.XXX. Did you check if 3299 is open on your local firewall ? Please ask your network administrator to check if the ip XXX.XXX.XXX.XXX is properly natted with the router server and port 3299 is open in the firewall.

Regards,

Jazz