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SMD installation


When i install SMD agent on the monitored system, at "Create SMD agent service " phase i get the following error:

ERROR 2008-12-03 14:00:33

MOS-01011 'D:\usr\sap\SMD\exe/sapstartsrv.exe' returned with '-1'.

And when i try to start the service manually, i get a popup with following message:


The service did not respond to the start or control request in a timely fashion"

I tried with different CD's but the same problem occurs in all.

please give me a solution to this.

Thanks and regards,

Kaushik BV

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