SAINT stuck in Import Proper phase

[Former Member]

Hi, I was applying SPS 15 to our SolutionManager System, then came to a situation where it gave an error. I follwed the SAP NOTE 662441 as follows

With SP15 (SAPKITL425) SAP strictly recommends to upgrade your ST-SER to the release 700_2007_1 or higher. Therefore use transaction SAINT instead of transaction SPAM to patch your system to SAP Solution Manager 7.0 Stack 15 (01/2008). If you try to patch your system via SPAM and your ST-SER release is 700_2006_1 or less you will receive one of the following information within SPAM during phase ADDON_CONFLICTS_?:

a) Conflicts Between Add-On ST-SER 700_2005_2 and Support Packages SAPKITL425 Include CRT

b) Conflicts Between Add-On ST-SER 700_2006_1 and Support Packages SAPKITL425 Include CRT

c) Conflicts Between Add-On ST-SER 700_2006_2 and Support Packages SAPKITL425 Include CRT

Please be aware there is no physical Conflict Resolution Transport (CRT) available to solve this conflict (it is not planned to provide such a CRT). You have to patch your system via SAINT not via SPAM:

1. Delete your SPAM-QUEUE by pressing the Display/Define button within SPAM.

2. Download all ST-SER Delta-Upgrade packages from the Software Download Center into your EPS-Inbox.

3. Call transaction SAINT and press Start button.

4. Select ST-SER 700_2007_1 or higher and press Continue button

All neccessary component packages will automatically be included into a valid SAINT-queue

Now my SAINT got stuck in Import Proper phase and I can not delete the queue or can do anything.

Any suggestions to solve this problem?

Thanks in Advance.

Vikram

[former_member198270]

hello Vikram,

were you able to release the queue which was stuck ?

Update us ...

Regards,Amber S

[Former Member]

I did. The parameters I used were SAINT, X and X to force it to delete the queue for the tool SAINT that I was stuck in. Make sure you really want to reset the queue and you cannot fix the error any other way. In my case I forgot to update the spam/saint tool first so I had to delete the queue to do that. Then I will reapply the component in full.

[Former Member]

Please check free disk space of mount point /usr/sap/trans.

Hope it helps

Best regards,

Sandy

[former_member198270]

Hello,

FOr resetting the Queue follow the procedure.

go to Function builder transaction code.sm36

check for function module RESET_OCS_QUEUE

Pass the values and reset the queue. Hope it helps in ressetting problem

Regards,Amber S

[Former Member]

Use tcode se37 for function builder.

[JPReyes]

Is it hanging or you're getting an error? if you're getting an error post it here... if not then check your import monitor to see whats the status.

Regards

Juan

[Herwig]

Hello,

I've encountered exactly the same behaviour as described above. In phase IMPORT_PROPER I get a short dump:

*******************************************************

Runtime Errors         TABLE_INVALID_INDEX
Date and Time          22.12.2008 15:43:13

What happened?
    Error in the ABAP Application Program

    The current ABAP program "SAPLSLOG" had to be terminated because it has
    come across a statement that unfortunately cannot be executed.

Error analysis
    When changing or deleting one or more lines of the internal table
    "\FUNCTION=TR_READ_AND_DISPLAY_LOG\DATA=LT_LINES" or when inserting in the
     table "\FUNCTION=TR_READ_AND_DISPLAY_LOG\DATA=LT_LINES", "-1" was used as
    the line index. An index less than or equal to zero is not
    allowed.

Source code:

  225 *& reduce pt_lines to the required parts.
  226
  227 * delete block before required
  228     IF  lv_start_index <> 1 .
  229       lv_delblock1_beg  = 1 .
  230       lv_delblock1_end  = lv_start_index - 1  .
--->      DELETE pt_lines FROM lv_delblock1_beg   TO lv_delblock1_end
  232     ENDIF.
  233

******************************************************************

I can't remove nor correct the SAINT queue now. I didn't find any OSS note describing the problem. Any help would be appreciated.

Thanks

Herwig