Adapter Engine - Alert Framework - Suppress Multiple Alerts

[Former Member]

Hello,

I use XI in SP14.

I have configured the alert framework with rules for "Integration Engine" and for "Adapter Engine". I have check for the two cases the option "Suppress Multiple Alerts of This Rule".

For the same error (for example, mapping error) the option "Suppress Multiple Alerts of This Rule" works fine for the rules based on the "Integration Engine", but for the rule based on the "Adapter Engine" the option "Suppress Multiple Alerts of This Rule" doesn't work. For example i have a sender file adapter which reads some files on a nework directory (polling every 5 secondes) and if we have a network failure, i will receive several times the same email from the Alert Framework. Is it normal or a bug ?

Regards,

Vincent

[Former Member]

Is there any solutiion on this???

I am still facing the same issue. I am on PI 7.0

pls share your thoughts

[Former Member]

Hi,

Yes they have been faced before.

refer this thread,

Question6 refers to supress multiple alerts.

Also refer oss note 913858 - XI 3.0 Alerting: Troubleshooting

Hope this helps you, also try sp15 and if that donot work try the note.

All the best,

Anirban.

[bhavesh_kantilal]

Hi Vincent,

I would suggest that you go through the following notes on Service markep place,

870232, 913858,876546.

Hope this helps,

Regards,

Bhavesh