Move-in with a wrong Acct.det.id

[Former Member]

Hi,

Please help me in rectifying a error :

There is a consumer who was moved-in with a wrong acct.det.id, after move-in if we correct it by going through es21, is it a right procedure or should we do reverse move-in and then move-in with a correct acct.det.id?

Please guide.

Thanks and Regards

[Former Member · Accepted solution]

When you are creating a move-in document there is any security deposit or budget bill plan is creating.

If yes then go with reversal move in and change the account determination id..

else you can change in es20.

Regards,

Shiva Kumar

[Former Member]

Hi,

Thanks for your reply, in that particular example a security deposite is already created and the payment is already taken and cleared.

So in that condition what should we do ?

Please guide.

Thanks and Regards

[Former Member]

If you are cleared then you can change the account detemination id.But i guess it is not correct.

Go with reversal move-in and change the account determination id it will sound better.

When you will do reversal move in : When we are created any contract by wrong information then to rectify that we will go for reversal move-in in simple words.

Regards,

Shiva Kumar